Verified: The Social Commerce Podcast
Sep 29, 2026 · 1 hr 4 min · 10 segments
Agentic commerce has moved through a full hype cycle in less than a year. The opportunity is real, but the numbers, adoption and consumer behavior tell a more complicated story than the headlines…
Peter GriscomHost
David VanderveenHost
You know, we want to be signal over noise here and not just focus on the headlines.

I think one of the interesting thing about this is that Salesforce, they measured retailers that were running their own branded shopping agents over the holidays.

The relative leap, right, between that 3.9 to 6.2 feels huge when you say, hey, relative growth.

So if you lead with the points, the percentage kind of becomes a footnote and the whole story sounds less exciting because a lot of times those companies that are adopting these things first, like agentic commerce, they're already growing faster anyway.

Yeah, they're using agentic commerce in their business should be the real headline, not 59%.


But what they didn't report was we're coming from a baseline of effectively zero.

There was no AI-related search very much, or at least it wasn't measured until now.

You know, we want to be signal over noise here and not just focus on the headlines.

I think one of the interesting thing about this is that Salesforce, they measured retailers that were running their own branded shopping agents over the holidays.

The relative leap, right, between that 3.9 to 6.2 feels huge when you say, hey, relative growth.

So if you lead with the points, the percentage kind of becomes a footnote and the whole story sounds less exciting because a lot of times those companies that are adopting these things first, like agentic commerce, they're already growing faster anyway.

Yeah, they're using agentic commerce in their business should be the real headline, not 59%.


But what they didn't report was we're coming from a baseline of effectively zero.

There was no AI-related search very much, or at least it wasn't measured until now.
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