Your Best Hire Already Left You: How to Build Employee Loyalty and a Culture People Want to Return To

Welcome, everybody, to the Build a Vibrant Culture podcast.

My name is Nicole Greer and they call me The Vibrant Coach, and I have yet another amazing guest and author, Leigh Carriker.

She is a communication strategist, a CEO, an author, and a professional straight talker.

I love this gal.

[laughs]

Known for her practical solutions to big problems, her success as a communication strategist is rooted in her experience leading her PR firm, Double Forte, write that down, a national communications agency serving well-known consumer, tech, financial, and food and beverage brands.

And we had a whole talk before we got started about Torani.

Did I say it right?

Yeah.

Okay.

You did.

And I bet you you have been to the grocery store, to the TJ Maxx, and you have this in your cupboard.

Mm-hmm.

So anyway, she's part of that success.

Add a few pumps, people.

[laughs] That's right.

Two pumps goes a long way.

That's right.

[laughs]

The majority of her hands-on work focused on helping organizations achieve their business goals through communication, hello, and equipping leaders with the confidence and tools to say what they really mean, especially when stakes are high.

L- Leigh is the author of Millennials in Management, which came out of her own hard-earned lessons trying, and sometimes failing, to build a r- and retain intergenerational teams.

Her second book, The Boomerang Principle, makes the case that actively seeking former employees is to return to an undervalued strategy for long-term success.

[laughs]

Affectionately called The Team Whisperer, Leigh is credited for building strong, productive teams that work hard, laugh a lot, I love that, and don't hide behind industry jargon.

She believes communication isn't a soft skill, it's the glue that holds leadership, culture, and performance together.

Outside of client work, she is active in non-profit leadership, limiting her service to two boards at a time, and advises organizations on governance and, and board effectiveness.

She has a degree in medieval history, that is so cool-

[laughs]

... from C- Carleton, is that right? Carleton Col-

Correct

...

Carleton College, which she finds useful every day.

Okay, 'cause we can learn from people's mistakes.

Let's see.

[laughs]

After 25 years in the San Francisco Bay Area, Leigh now lives in northwestern Wisconsin with her family and several four-legged friends of varying heights.