Oct 5, 2026 · 1 hr 50 min · 13 segments
Why do so many home service businesses reach $5 million in revenue and then get stuck? The problem usually isn’t a lack of customers. The owner is often still too involved in sales, hiring…
Tommy Mello started A1 Garage Door in 2007, and built it into the one of the largest residential garage door companies in America.
Mario, you have actually went through an institutional exit yourself, and then Joe, you work with owners who are trying to build companies that can scale beyond the team.
What does a $2 billion garage door deal tell everyone in home services, business owners watching this right now?
It's exactly what we were talking about earlier, is having the proper systems in place.
If you have the proper systems in place and you know how to delegate, you will grow successfully, and you always gotta have the mindset to make sure you grow and you prepare to exit whatever you're building
Tommy Mello, who I've never met, I've heard a lot about him and I've looked at what he's done, at some point in his career went, "This shit ain't working and I need systems." And he actually got them into his business and utilized them.
A lot of owners try and put systems in and don't utilize them.
Right, Mario?
[laughs]
[laughs]
Mario and I go way back.
True that.
In order to build this kind of this system, what should we write? The product, your system, marketing, sales? A lot of things, right? It's just...
It's a system to everything you do, but if you think about one of the biggest mistakes, I think, my opinion, is home service owners forget that they're not in the plumbing business.
They're not in the electrical business.
They're in the marketing business.
Tommy Mello started A1 Garage Door in 2007, and built it into the one of the largest residential garage door companies in America.
Mario, you have actually went through an institutional exit yourself, and then Joe, you work with owners who are trying to build companies that can scale beyond the team.
What does a $2 billion garage door deal tell everyone in home services, business owners watching this right now?
It's exactly what we were talking about earlier, is having the proper systems in place.
If you have the proper systems in place and you know how to delegate, you will grow successfully, and you always gotta have the mindset to make sure you grow and you prepare to exit whatever you're building
Tommy Mello, who I've never met, I've heard a lot about him and I've looked at what he's done, at some point in his career went, "This shit ain't working and I need systems." And he actually got them into his business and utilized them.
A lot of owners try and put systems in and don't utilize them.
Right, Mario?
[laughs]
[laughs]
Mario and I go way back.
True that.
In order to build this kind of this system, what should we write? The product, your system, marketing, sales? A lot of things, right? It's just...
It's a system to everything you do, but if you think about one of the biggest mistakes, I think, my opinion, is home service owners forget that they're not in the plumbing business.
They're not in the electrical business.
They're in the marketing business.
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