Sep 14, 2026 · 34 min · 11 segments
Welcome to Agency Business. This week, Brian and Olivia interview Finn Partners' CEO and founding managing partner Peter Finn.
Peter FinnGuest
Olivia MorleyHostI mean, where to begin? And, and Peter, you don't have to opine on the specifics, but have you ever had a large client surprise you by just leaving?

Well, that has happened to us, but I- I'm not sure it's necessarily I'd say a surprise.

It's usually the result of our main contact leaving and a new CMO coming in and saying, "Well, I, I have a team that I have a relationship I wanna, I wanna work with." That's mostly what's happened to us in terms of large clients leaving.

Sometimes clients will run into a budget problem, and they will either suspend work for a while, or sometimes they'll decide they have to move to a smaller, less expensive agency.
Like, it's not like all of a sudden, yeah, we're just, uh, picking up our toys and going somewhere else.

The relationship with Omnicom was very, very old, so it seems almost intentionally abrupt.

Uh, it makes me wonder, did something go terribly wrong, or was there another reason why this happened? Brian, do you have any take on that?
Publicis was probably always talking to them all along, and then this came about very abruptly.
Because otherwise, if you're Publicis, they were in the best position to actually win the global Coca-Cola business, given that they already had the North America business.
And for it to have played out this way must have been that PepsiCo realized that they needed to go somewhere else.
I mean, where to begin? And, and Peter, you don't have to opine on the specifics, but have you ever had a large client surprise you by just leaving?

Well, that has happened to us, but I- I'm not sure it's necessarily I'd say a surprise.

It's usually the result of our main contact leaving and a new CMO coming in and saying, "Well, I, I have a team that I have a relationship I wanna, I wanna work with." That's mostly what's happened to us in terms of large clients leaving.

Sometimes clients will run into a budget problem, and they will either suspend work for a while, or sometimes they'll decide they have to move to a smaller, less expensive agency.
Like, it's not like all of a sudden, yeah, we're just, uh, picking up our toys and going somewhere else.

The relationship with Omnicom was very, very old, so it seems almost intentionally abrupt.

Uh, it makes me wonder, did something go terribly wrong, or was there another reason why this happened? Brian, do you have any take on that?
Publicis was probably always talking to them all along, and then this came about very abruptly.
Because otherwise, if you're Publicis, they were in the best position to actually win the global Coca-Cola business, given that they already had the North America business.
And for it to have played out this way must have been that PepsiCo realized that they needed to go somewhere else.
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