Sep 23, 2026 · 1 hr 2 min · 11 segments
Surgical recovery, post-op nursing, and concierge care can make all the difference after a procedure. We sit down with Katie and Kendall, two Phoenix nurses who left traditional hospital roles to…
What were you doing at Mayo? 'Cause that kinda, like, transitioned your path from inpatient to, uh, doing concierge.
Yeah.
So what we were doing at Mayo, the last part was concierge.
Yeah.
So essentially, there's one nurse paired with one physician that have a panel of just about 300 patients, and they're really, you know, high profile CEO-type patients, so they demand a high level of-
Mm-hmm
... care and-
Yeah
... you know, experience from their nurse.
Uh, so that's, that's really what we've been doing the last five years, but before that, it was inpatient oncology and, um, so post-mastectomy or reconstruction patients we were taking care of-
Okay
...
while they were in the hospital, and chemotherapy, of course.
And how about the concierge stuff you were doing at Mayo? I'm just curious to find out, like, what their setup is.
Like what they do for their patients?
Yeah.
So they're...
The physicians are on call 24/7-
Mm-hmm
... for the patients.
Um, and they have one dedicated nurse.
So I worked for one physician.
Katie worked for another.
And so-
That's an oncologist? Or-
What were you doing at Mayo? 'Cause that kinda, like, transitioned your path from inpatient to, uh, doing concierge.
Yeah.
So what we were doing at Mayo, the last part was concierge.
Yeah.
So essentially, there's one nurse paired with one physician that have a panel of just about 300 patients, and they're really, you know, high profile CEO-type patients, so they demand a high level of-
Mm-hmm
... care and-
Yeah
... you know, experience from their nurse.
Uh, so that's, that's really what we've been doing the last five years, but before that, it was inpatient oncology and, um, so post-mastectomy or reconstruction patients we were taking care of-
Okay
...
while they were in the hospital, and chemotherapy, of course.
And how about the concierge stuff you were doing at Mayo? I'm just curious to find out, like, what their setup is.
Like what they do for their patients?
Yeah.
So they're...
The physicians are on call 24/7-
Mm-hmm
... for the patients.
Um, and they have one dedicated nurse.
So I worked for one physician.
Katie worked for another.
And so-
That's an oncologist? Or-
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