Nov 4, 2026 · 1 hr 2 min · 12 segments
**About Neil Schaffer:** Prior to founding Carlton Advisors in 2024, Neil Schaffer was a senior executive or co-founder of innovative, high-growth companies in manufacturing, distribution, financial…
So sometimes you say you do strategic and tactical advisory, but myself as a small business owner or operator, you get stuck in day-to-day.
So how do you start really having that strategic thinking? Are there people that probably have started businesses, made them accidentally? Or many of them sort of like found themselves owning a business or operating a business for whatever reason.
How do you get them to start having that more mature strategic thinking, especially from the financial side, which is usually one of the weakest parts in small businesses?
Yeah, so I agree that a lot of small and mid-sized companies get caught up in the daily grind.
I consider... inertia and status quo to be every business's largest competitor.
So, you know, most companies just don't invest enough time and energy into corporate strategy.
I've adopted it from Roger Martin, who I think is the best strategic thinker in the world today.
A strategy is an integrated set of choices that compels desired customer action.
And I pretty much have stopped using the term strategic planning because I look at them as two different things.
Planning is what you do with or intend to do with your resources where you own the checkbook.
It's, I'm going to buy this, I'm going to hire that, I'm going to build a factory.
So sometimes you say you do strategic and tactical advisory, but myself as a small business owner or operator, you get stuck in day-to-day.
So how do you start really having that strategic thinking? Are there people that probably have started businesses, made them accidentally? Or many of them sort of like found themselves owning a business or operating a business for whatever reason.
How do you get them to start having that more mature strategic thinking, especially from the financial side, which is usually one of the weakest parts in small businesses?
Yeah, so I agree that a lot of small and mid-sized companies get caught up in the daily grind.
I consider... inertia and status quo to be every business's largest competitor.
So, you know, most companies just don't invest enough time and energy into corporate strategy.
I've adopted it from Roger Martin, who I think is the best strategic thinker in the world today.
A strategy is an integrated set of choices that compels desired customer action.
And I pretty much have stopped using the term strategic planning because I look at them as two different things.
Planning is what you do with or intend to do with your resources where you own the checkbook.
It's, I'm going to buy this, I'm going to hire that, I'm going to build a factory.
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