How AI Will Change Human Connection w/ Nathan Graham

There's a story in Radical Candor about Kim Scott going to fire an employee and the employee was showing up thinking he was getting a promotion.

And that's because communication was so watered down and so protected.

It sometimes gets hard.

Like, you know what? I will gladly trend this water because I think I've proven that I have a heart of caring.

But when I was running a real estate team, there's sometimes some hard conversations to have.

I had this young black guy who was 16 years old with this crazy afro.

I loved it.

It was fantastic.

But we live in a small town.

And I hate to say it, it's a small, predominantly white town that's not extremely multicultural.

If you're going to be young and you want to show up to appointments, I was like, dude, you got to tame the mane.

I'm not saying you have to shave your head or anything, but you got to make sure that it's not so out there, right? Right.

I learned afterwards, and then I got put in this position.

I learned afterwards, apparently you don't ever tell a young black man to change his hair in any scenario.

But I cared for him so much that I'm like, but you don't understand.

I love it.

And I think you should have self-representation, but you have to understand your clientele are not going to agree to the-

You know how we adapt our communication style according to the receiver? We also adapt according to environment.

I know in America they call it code switching, for instance.

Okay.

I can talk casually with my friends in any way, but if I'm recording a podcast or if I'm in a boardroom meeting, I sound very different and a lot more formal with my language.

Yeah, so that whole adaptation, I don't want to miss this point about the email after the podcast and you just write, hi, Roberta, it was great.

Thank you.

That's it.

Is that supposed to offend me? Which it doesn't, by the way.