Jul 20, 2026 · 31 min · 10 segments
**Welcome to Agency Business.** Shannon Langrand, founder and CEO of Houston-based independent agency…
Shannon LangrandGuest
Olivia MorleyHostThis is kind of boring in the sense that it's just, yet again, another quarter of 5% growth.

Yeah, what do we even say? But I think the thing that stuck out to me as interesting was the slight deceleration in the creative department.

Did that also stick out to you as something that is important or interesting? Or does it not matter because most of the money comes from media and media is doing well?
Yeah, I mean, it's really funny because they have done incredibly well with all of their businesses other than Sapient.
For a good long while, I think that that business has been outperforming the creative businesses.
So if they're down to low single digit, but they're still in positive territory, I think that's pretty remarkable.
One thing that I think stands out again is like when I say it's boring that they're growing as they are, I mean, we can't understate how successful they are at this point in the industry among all their, certainly their peers at the scale that they're at.
I think the Sabian thing is still a bit more troubling because they keep pointing to IT services, you know, facing headwinds.
And it's true they are there, but the vastly much bigger Accenture is not seeing the same thing.
So it does feel like it's either client specific or something else, but it's not as sector based as I think that they characterize.
Shannon, I don't know, when holding companies report their results, do you care? Do you pay any attention to that?

I mean, I think we love to talk about scale and what it can do and publicly traded companies, et cetera.

But we're also in this age of surveillance, right, where trust becomes critical.
This is kind of boring in the sense that it's just, yet again, another quarter of 5% growth.

Yeah, what do we even say? But I think the thing that stuck out to me as interesting was the slight deceleration in the creative department.

Did that also stick out to you as something that is important or interesting? Or does it not matter because most of the money comes from media and media is doing well?
Yeah, I mean, it's really funny because they have done incredibly well with all of their businesses other than Sapient.
For a good long while, I think that that business has been outperforming the creative businesses.
So if they're down to low single digit, but they're still in positive territory, I think that's pretty remarkable.
One thing that I think stands out again is like when I say it's boring that they're growing as they are, I mean, we can't understate how successful they are at this point in the industry among all their, certainly their peers at the scale that they're at.
I think the Sabian thing is still a bit more troubling because they keep pointing to IT services, you know, facing headwinds.
And it's true they are there, but the vastly much bigger Accenture is not seeing the same thing.
So it does feel like it's either client specific or something else, but it's not as sector based as I think that they characterize.
Shannon, I don't know, when holding companies report their results, do you care? Do you pay any attention to that?

I mean, I think we love to talk about scale and what it can do and publicly traded companies, et cetera.

But we're also in this age of surveillance, right, where trust becomes critical.
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