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Shannon Langrand

Jul 20, 2026

1:58
I think it would be helpful to go back to the beginning since it is named after you.
2:02
Sure.
2:03
I mean, we're an independent strategy and brand advisory, but increasingly I think of us as something different.
2:11
I think of us as a firm that is really helping organizations make sense of consequential change at a time of tremendous disruption, right? Most of our clients come to us not necessarily just because they need a campaign, but because something fundamental is kind of changing in their world.
2:28
It's a market, a technology.
2:31
They're losing trust.
2:33
They're not meeting customer expectations.

11 MINS LATER

13:33
Do you find that you, beyond having a lot of cloud licenses, I mean, are you spending money on internal capabilities that require it? And again, how much do you need?

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