Hell Yes and Get Over It. Coach Chris Barrow on Thirty Years, a Thousand Practices, and Why AI Is Not Another Bit of Kit.

Coach Chris Barrow has been inside over a thousand dental practices since 1997. He has watched digital X-rays, intraoral cameras, cloud practice management systems, and every technology wave sweep through the industry. Most of them promised transformation. Most delivered considerably less. His position on AI is different in structure, not just in scale. In this episode he explains why, and what it means for every practice owner making decisions about their business right now. What you will learn in this episode: Why AI is not another piece of kit but a quantum change in how dental businesses operate, and what that distinction actually requires of practice owners. The Y junction every practice faces: use AI to reduce headcount or use it to give your people the time and space to deliver exceptional patient experiences. Why that decision determines the kind of business you are building. The Golden Goose Practice explained: what it looks like on a Tuesday morning when the owner is not there, how the managing director and clinical director model actually works, and why equity alignment is the piece most operators miss. Why the 30-year corporate acquisition cycle is ending, who is buying practices now, and what that means for anyone still building with a multimillion-pound exit as the primary objective. The stepping stone patient journey, from a Friday night pub conversation to a signed treatment plan, and where AI changes every conversion point along the way. Why the biggest mistake practice owners make with new technology is not whether they buy it. The one question to ask before adding any new system, platform, or tool to your business. About Chris Barrow: Chris Barrow is one of the most recognised names in UK dental business coaching. He has worked with over a thousand dental practices across the UK and internationally since 1997, co-authored the E-Myth Dentist with Michael Gerber, appeared on The Island with Bear Grylls, and recently sold his coaching business to The Campbell Academy, where he has signed an eight-year service contract. He writes a daily blog, a monthly newsletter, and a regular column for Private Dentistry magazine. Connect with Chris: Website: https://www.coachbarrow.com LinkedIn: https://www.linkedin.com/in/chrisbarrow/ The Campbell Academy: https://www.linkedin.com/company/the-campbell-academy Connect with TechDental: Website: https://www.techdental.com Email: [info@techdental.com](mailto:info@techdental.com) LinkedIn: https://www.linkedin.com/in/drrandeep/ Subscribe to the TechDental newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7320560217455271939 Full written analysis: techdental.com/insights Copyright Dr Randeep Singh Gill and RIG Enterprises Limited (Company No. 11223423) 2026