Sep 1, 2026 · 52 min · 12 segments
If you’ve ever stood in front of your bathroom cabinet wondering whether you actually need the retinol, the LED mask, the expensive vitamin C AND the latest treatment everyone on Instagram is talking…
Rosie OsborneGuestMary-AnneHostSo based on that, when it comes to skin, what is your general philosophy? Like what is your belief and how do you structure a protocol or a plan for your clients? Like where are your limits on what you think is something that's great to do versus maybe not necessary? Because lots of people will just say, oh, you want to do ultra clear? Great, let's go and do it.

The client guiding the practitioner when really it has to be the other way around.

we cannot we need to reset everything and you will be surprised with just two facial treatments on someone that has a very inflamed skin barrier like literally just a gentle peel led light give the skin a hug they come back they're like whoa what have you done to my skin i'm like okay Now we can work on your concerns.

Now we can target your pigmentation or your fine lines because you can't overly stimulate a skin that is upset because it won't heal itself properly.
And when you say you're obviously you see a client and you look at their skin.
Now, when you're analyzing someone's skin, are you looking just with your eyes or what are your thoughts on all these machines? Because my face has been in a machine a lot recently.
Yeah.
And I think my skin's pretty good.
Every time I go into that machine, someone's like, yeah, your skin's shit.
And I'm like, It's not that bad.
Like obviously it's not perfect, but I've done enough for my skin for it not to be that
skin.
Thank you.
You do.
Thank you.
It's not great post-plain.
So based on that, when it comes to skin, what is your general philosophy? Like what is your belief and how do you structure a protocol or a plan for your clients? Like where are your limits on what you think is something that's great to do versus maybe not necessary? Because lots of people will just say, oh, you want to do ultra clear? Great, let's go and do it.

The client guiding the practitioner when really it has to be the other way around.

we cannot we need to reset everything and you will be surprised with just two facial treatments on someone that has a very inflamed skin barrier like literally just a gentle peel led light give the skin a hug they come back they're like whoa what have you done to my skin i'm like okay Now we can work on your concerns.

Now we can target your pigmentation or your fine lines because you can't overly stimulate a skin that is upset because it won't heal itself properly.
And when you say you're obviously you see a client and you look at their skin.
Now, when you're analyzing someone's skin, are you looking just with your eyes or what are your thoughts on all these machines? Because my face has been in a machine a lot recently.
Yeah.
And I think my skin's pretty good.
Every time I go into that machine, someone's like, yeah, your skin's shit.
And I'm like, It's not that bad.
Like obviously it's not perfect, but I've done enough for my skin for it not to be that
skin.
Thank you.
You do.
Thank you.
It's not great post-plain.
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