Jul 7, 2026 · 29 min · 13 segments
Luxury travel is emerging as a powerful growth engine as consumer spending shifts from traditional goods to meaningful, wellness-driven experiences. In this episode, WGSN CEO Carla Buzasi and Mandarin…
Alex SchellenbergerGuest
Carla BuzasiHost
And it's the way that you recover from either a service failure or anything that the customer needs because he's clearly in disarray or anything that goes beyond the normal call of duty, so to speak.
Read the full transcript.
Create an account to read the whole episode, search across every transcript, and follow the shows you care about.

And it's the way that you recover from either a service failure or anything that the customer needs because he's clearly in disarray or anything that goes beyond the normal call of duty, so to speak.