What Happens to Employees When AI Can Do Their Jobs? With Christopher Gersch · Leaders of the Workplace of Tomorrow · Radar

Building Culture Through Delegation and Trust12:36 – 16:49

Steve MikstaHost

12:36

And to that, I mean, it's, you know, the human, the people that you serve as customers, but also I imagine culturally, right, that internally it's the same concept and methodology, right? So what have you done as you, as you have grown and innovated and, you know, you've gone into these different ventures and how do you maintain a culture that is able to respond to that rapid change and, you know, and stay, still stay aligned enough to execute?

Christopher GerschGuest

13:06

That's a great question.

Christopher GerschGuest

13:08

To keep culture and everything aligned, I'll tell you what I did wrong in the beginning and I'm making up for it.

Steve MikstaHost

13:14

Yeah, that's good.

Christopher GerschGuest

13:16

Yeah.

Christopher GerschGuest

13:17

In the beginning, trying to do everything yourself and creating a bottleneck within your organization, finding A players.

Christopher GerschGuest

13:25

You know, I know that it's kind of been worn out, but finding those key people and knowing, I think, brutal transparency with itself and knowing that.

Christopher GerschGuest

13:40

I am.

Christopher GerschGuest

13:41

I always have been.

Christopher GerschGuest

13:41

And you know that like I'm the idea guy.

Christopher GerschGuest

13:43

Right.

Christopher GerschGuest

13:44

I'm the I'm the dreamer.

Christopher GerschGuest

13:45

I'm the daydreamer.

Christopher GerschGuest

13:46

Like this is I can see.

Christopher GerschGuest

13:48

I think my skill is I can see where I can create value and I can see a path to get there.

Christopher GerschGuest

13:54

Writing the steps on how to do that to teach someone else.

Christopher GerschGuest

13:57

My mind narrow divergent.

Christopher GerschGuest

14:00

I found out in my 20s.

Christopher GerschGuest

14:02

uh, trading and I've, you know, severe ADD.

Christopher GerschGuest

14:05

That's a funny story.

Christopher GerschGuest

14:06

I found out, but I'll, uh, uh, maybe I'll say that for, if we have time, uh, but I just act.

Christopher GerschGuest

14:13

And so I'm that impulsivity you get with ADD is I act, I start things, uh, Having people that understand and have the patience to communicate with someone that isn't great at communicating on a consistent basis, finding them and really providing not only a way where your success means their success long-term and their family goals will also be accomplished, but also getting people that have the same sort of values and and work ethic that you do, I think is super hard to find right now.

Christopher GerschGuest

14:52

And, and there's so much trust that you have to give to really allow people to run operations and execute.

Christopher GerschGuest

14:59

I think finding those players was key in getting us over, you know, going from, you know, five, six, $7 million or combined organization to, uh, you know, what we are today.

Christopher GerschGuest

15:11

And then what I've implemented somewhere to you've enlisted coaches and things like that.