Joey Pinz Discipline Conversations
Oct 21, 2026 Ā· 35 min Ā· 11 segments
Send us Fan Mail š§ Getting clients started with AI is only the beginning. What happens when they ask what it actually improved? In this episode ofā¦
Chance WeaverGuestJoey PinzHostAnd when you're talking to MSPs now here at Apex, it must be nice to kind of reason, I know I've been in your shoes, I see what it's like, and it kind of helps your position a bit, doesn't it?

Well, yeah, and I think it gives me some street cred, right? I mean, they know that I've been through their pain.

Built an MSP, made every possible mistake in the book that you can make in building a business, right? I'm a tech that tried to build a business.

Learned well about, you know, learned all about business, built a very successful MSP, exited, worked in one of the largest platforms out there, and then tried to retire and ended up on the other side of the table somehow.

I originally told Nick when I left New Charter that there's no way I would ever work at PAX 8.
Isn't that something? And tell me about the transition of going from the MSP to New Charter, a big platform like that.

So early on, they wanted me to show all of the other opcos how we did what we did.
And when you're talking to MSPs now here at Apex, it must be nice to kind of reason, I know I've been in your shoes, I see what it's like, and it kind of helps your position a bit, doesn't it?

Well, yeah, and I think it gives me some street cred, right? I mean, they know that I've been through their pain.

Built an MSP, made every possible mistake in the book that you can make in building a business, right? I'm a tech that tried to build a business.

Learned well about, you know, learned all about business, built a very successful MSP, exited, worked in one of the largest platforms out there, and then tried to retire and ended up on the other side of the table somehow.

I originally told Nick when I left New Charter that there's no way I would ever work at PAX 8.
Isn't that something? And tell me about the transition of going from the MSP to New Charter, a big platform like that.

So early on, they wanted me to show all of the other opcos how we did what we did.
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