Aug 6, 2026 · 38 min · 10 segments
Canadians are told over and over that to conquer some of the nation's biggest challenges, modular construction must be embraced. But what does it take to succeed in the modular construction business?…
Antonio ManchisiGuest
Luke HaughtonGuest
Russell HixsonHost
I want to shift gears here a little bit and go into talk about, you know, the manufacturing capacity.
I understand that Sapphire has built kind of this large kind of global capacity that can meet demand.
Maybe I'm misremembering that, but maybe explain to me, you know, how that was built out and what kind of advantages that provides.
Yeah, our model has evolved as we've grown and, yeah, We've come from a background of having four of our own factories in-house, and that's right from stainless steel manufacturing to aluminum to our own jewelry workshops.
And what we found is, as we were scaling very rapidly from zero balconies in 2013 to selling over 11,000 balconies last year, we've had to have a model that has elastic walls, so to speak, so we can actually expand and keep up with demand.
And then we find partners around the globe that can ultimately cook the meal for us, so to speak.
It turns up in a location where it is assembled and that's completely monitored through our own Passport app system.
So I could log into my system now, for example, and see across any of our 13 factories what's being produced today, the timings between different stages, the QA sign-off of that, and that's been just a key backbone to our whole scale-up of the operations, and that's what we're bringing to North America as well.
So we've got product in North America, and as that volume picks up, you're going to see these North American assembly units springing up and fulfilling the local demands.
13% production facilities currently in the world, a true worldwide supply chain.
I want to shift gears here a little bit and go into talk about, you know, the manufacturing capacity.
I understand that Sapphire has built kind of this large kind of global capacity that can meet demand.
Maybe I'm misremembering that, but maybe explain to me, you know, how that was built out and what kind of advantages that provides.
Yeah, our model has evolved as we've grown and, yeah, We've come from a background of having four of our own factories in-house, and that's right from stainless steel manufacturing to aluminum to our own jewelry workshops.
And what we found is, as we were scaling very rapidly from zero balconies in 2013 to selling over 11,000 balconies last year, we've had to have a model that has elastic walls, so to speak, so we can actually expand and keep up with demand.
And then we find partners around the globe that can ultimately cook the meal for us, so to speak.
It turns up in a location where it is assembled and that's completely monitored through our own Passport app system.
So I could log into my system now, for example, and see across any of our 13 factories what's being produced today, the timings between different stages, the QA sign-off of that, and that's been just a key backbone to our whole scale-up of the operations, and that's what we're bringing to North America as well.
So we've got product in North America, and as that volume picks up, you're going to see these North American assembly units springing up and fulfilling the local demands.
13% production facilities currently in the world, a true worldwide supply chain.
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