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Luke Haughton

Aug 6, 2026

5:18
From your perspective and how Sapphire has been set up, what does it take to make a modular business successful and take off and have that longevity that you all have seen?
5:30
Well, I think it's looking for initially the clients that have an open mind and a willingness to try new things.
5:41
And we've had some great partners along the journey, but...
5:46
We ultimately entered the market where there was a form of modular balconies called bolt-on balconies.
5:53
And one of our clients actually took us into a project, almost against our wishes, I suppose.
5:59
We were just doing the balustrades and railings at the time, and that's what we were after.
6:03
But we did this first job, including the structure of the balcony, and realized how badly the industry did them with balconies.

20 MINS LATER

26:20
Maybe I'm misremembering that, but maybe explain to me, you know, how that was built out and what kind of advantages that provides.

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