Sep 28, 2026 · 50 min · 12 segments
Dennis Kozak, CEO of Ivanti, explains why endpoint management goes autonomous before customer-facing AI, why the patch apocalypse changes the math for every Fortune 500, and what makes buyers choose…
Dennis KozakGuestChirag KhanejoHostYeah, I also think this is like the right side of opportunity, which means I look at it as an equation that the status quo was okay till now, you said, right? Because you want to keep the lights running.
That's also forcing it because you see, I mean, in your position, you see real data with all these 120 million users, right? And not just the analyst reports.
So I think, don't you think that the pressure is from I mean, one is opportunity being available, ability to do this, but then you don't have an option because the problem has also compounded, right? Do you see that?
You know, I think that what we're seeing is that, you know, agentic AI is driving more transformation in IT than is probably the largest transformation since the internet.
You know, a lot of people originally thought that SaaS was that, you know, and it's great in the sense that, you know, it allowed companies to not focus on capital expenditures in terms of building out their own data centers.
You know, IT service providers have been around for a long time, but generally you're stuck with the application stack in the tooling that was already in place.
But now with AI, you can either replace or rebuild or just build logic that works within perfect systems.
And now the fact that you could automate that and, you know, with a human, you know, we accept a certain amount of failure rate.
But AI gives you the ability to improve the perfection rate, right? And that doesn't have to be 100% perfect.
Yeah, I also think this is like the right side of opportunity, which means I look at it as an equation that the status quo was okay till now, you said, right? Because you want to keep the lights running.
That's also forcing it because you see, I mean, in your position, you see real data with all these 120 million users, right? And not just the analyst reports.
So I think, don't you think that the pressure is from I mean, one is opportunity being available, ability to do this, but then you don't have an option because the problem has also compounded, right? Do you see that?
You know, I think that what we're seeing is that, you know, agentic AI is driving more transformation in IT than is probably the largest transformation since the internet.
You know, a lot of people originally thought that SaaS was that, you know, and it's great in the sense that, you know, it allowed companies to not focus on capital expenditures in terms of building out their own data centers.
You know, IT service providers have been around for a long time, but generally you're stuck with the application stack in the tooling that was already in place.
But now with AI, you can either replace or rebuild or just build logic that works within perfect systems.
And now the fact that you could automate that and, you know, with a human, you know, we accept a certain amount of failure rate.
But AI gives you the ability to improve the perfection rate, right? And that doesn't have to be 100% perfect.
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