Configuration management database

At least I have used them equivalently.

and translated them to good effect, including in a CMDB use case for an enormous global supply chain company.

So again, don't feel like you need to be restricted by one tech stack in order to make your documentation and context strategy come to life.

It's interesting, isn't it? I mean, it's perhaps diverts us away from going, staying in the sort of techie space, but I think that's really helpful for people that are, have lived in that sort of object to object relational world, which as you're saying, it was constraints imposed because of limitations around compute.

And two, this is already happening in your organization.

So your job is to not disrupt the function of your organization.

and knock us off from either our market position our profitability or whatever other goals we have but find out where knowledge management or documentation context handling is taking place in the organization and capitalize on those existing behaviors is much easier to harness existing behaviors than to attempt to train new ones when i was undertaking a really challenging CMDB use case for a huge, probably like the biggest supply chain company on the planet that was undergoing a big technology transformation and spending hideous amounts of money on systems integrations.

We used ontologies to document the relations between the systems.

There's organizations who have been taking forums that clients have filled out in the financial industry that's got their bank details, their national insurance number on it.

And they're putting that through AI to basically use it to populate a CMDB, right? And it's a case of, well, what's the data privacy laws? Should we be doing this? Are we going to have legal issues? problems down down the line with the business practices that we're doing just now it's more that than anything else so that they are worried they realize that there's things that they shouldn't be doing and it's more an education piece about well we still need to do this business function but how can we do it in a better manner and that's where i come in and to put in policies and rule sets around that and then have some sort of rules that says yes this is allowed or no this is not allowed but even that's got some challenges exactly i'll give you an example that if an organization's got a corporate license of chat gpt and they can configure that to say well you're not allowed to upload any documents and then someday and sales hits a brick wall with a new policy, they might have their own chat GPT license that then they just log in and then they'll upload the document in any case to get the information they want.

so it has got its own challenges but it's it's a good starting point for organizations to go we realize that we should be doing things better how do we go about it in a ethical manner in all the cases

and then also how do the staff in those organizations think about it what Did anyone ask them what they were trying to do in order to, and then take that as, I don't know, as inspiration to say, well, okay, there's obviously a real business need here for this type of whatever the sales example that you referenced.

Yeah.

Well, having spent quite a number of years in a DSIM or data center infrastructure management, you know, we often talk about a CMDB and configuration management database, CMDB, as a repository, what should be of all configuration and implementation knowledge, right? There are different vendor products that approach a CMDB in various ways.

Many of them are completely oblivious to OT networks, right? But I would say start with something.

if what you're maintaining is spreadsheets and sticky notes all over the place, that's your first challenge is get rid of those, right? And design a system that is obviously redundant and backed up and, you know, cold storage is important, right? That captures all of your asset inventory information, secure it such that, you know, relevant eyes can see it and irrelevant ones cannot, but make it, as easily consumable as possible and where i'm going with this is don't limit yourself by the tools that even the vendors are selling today as we talk about ai i feel like to some degree certain enterprise software their days are numbered because codex and claude can spit out enterprise grade tools for just your usage subscription, right? It's near free.