Aug 6, 2026 · 29 min · 11 segments
For nearly 60 years, San Francisco built a pioneering system to care for young people in crisis. What began during the Summer of Love with the nation's first runaway youth shelter and the…
Sylvie SturmHostHey,
what brings you in today? My name is Lisa.
Let's go to the back room and let's just talk.

Lisa Cadillo has spent more than a decade caring for young people at San Francisco's Michael Baxter Larkin Street Youth Clinic.

Every day, she greets young people walking through its front door in the Tenderloin neighborhood.

When they arrive angry, frightened, or completely shut down, she doesn't start with paperwork.
There's no stigma.
It's totally fine to talk to people.
And even if you just want to sit with me in the room and not say anything, that's cool too.
Whatever you're comfortable with.

She's learned not to assume anything, and more importantly, not to take anything personally.
they come in and some of them have an attitude.
You don't know what's going on in this young person's life right now because that's why they're taking it out on you.
We have to go back to where we were young.
We went through stuff as young people, you know, and didn't know how to talk to people correctly.
I was born and raised in the Mission District and grew up in Bayview Hunters Point.
Hey,
what brings you in today? My name is Lisa.
Let's go to the back room and let's just talk.

Lisa Cadillo has spent more than a decade caring for young people at San Francisco's Michael Baxter Larkin Street Youth Clinic.

Every day, she greets young people walking through its front door in the Tenderloin neighborhood.

When they arrive angry, frightened, or completely shut down, she doesn't start with paperwork.
There's no stigma.
It's totally fine to talk to people.
And even if you just want to sit with me in the room and not say anything, that's cool too.
Whatever you're comfortable with.

She's learned not to assume anything, and more importantly, not to take anything personally.
they come in and some of them have an attitude.
You don't know what's going on in this young person's life right now because that's why they're taking it out on you.
We have to go back to where we were young.
We went through stuff as young people, you know, and didn't know how to talk to people correctly.
I was born and raised in the Mission District and grew up in Bayview Hunters Point.
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