The Future Travel Experience (FTE) Podcast
Aug 17, 2026 · 35 min · 11 segments
On this episode, we take a look at an aviation unsung hero. They’re everywhere and nowhere. Around a million of them are in circulation but you probably looked straight past one the last time you flew…
Janis BalkensGuest
Max GosneyHost
If you know that the guys needed to run every Tuesday around the airport to try to pan down all the numbers of ULDs who are at the stock.
So then the next question is, what do we do with this? How we use that information? Passengers, for example, in bags, very often they have IoT devices, right? They all have different devices from providers to track their bags.
And you still have this conflict of, When your bag doesn't come, you see actually where it is live while the agent in a lost and found can't.
So how can we maybe go forward with data sharing so we can actually assure that the right bag
And because... that's still done manually by someone scanning almost the barcode like in the retail.
So for us on the ULD management side as well, how do we take the human error out of the equation and the process and actually have digital to cover up for just could be a finger error or lack of discipline?
What's causing the lag? Because like you say, in our industry, commercially, you and I might go out and buy a tracker for a relatively small amount of money and we can follow it on our smartphone.
If you know that the guys needed to run every Tuesday around the airport to try to pan down all the numbers of ULDs who are at the stock.
So then the next question is, what do we do with this? How we use that information? Passengers, for example, in bags, very often they have IoT devices, right? They all have different devices from providers to track their bags.
And you still have this conflict of, When your bag doesn't come, you see actually where it is live while the agent in a lost and found can't.
So how can we maybe go forward with data sharing so we can actually assure that the right bag
And because... that's still done manually by someone scanning almost the barcode like in the retail.
So for us on the ULD management side as well, how do we take the human error out of the equation and the process and actually have digital to cover up for just could be a finger error or lack of discipline?
What's causing the lag? Because like you say, in our industry, commercially, you and I might go out and buy a tracker for a relatively small amount of money and we can follow it on our smartphone.
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