The Control Layer with Amer Altaf
Aug 19, 2026 · 1 hr 4 min · 12 segments
Matt Ausman, CIO of Zebra Technologies, on who is accountable when an AI agent decides. Just after 8 in the morning on 26 June 1974, a cashier in Troy, Ohio scanned a ten-pack of Wrigley's gum. It…
Matt AusmanGuestAmer AltafHostSo why don't we start out with a little bit, you know, set the scene for the audience and talk a little bit through about your role at Zebra and a little bit about your backstory.
I've been at Zebra for almost five years now and gotten to watch the company as we've really embraced the AI movement that we're all in and that we all love talking about.
So prior to that, though, I spent almost 20 years with General Electric in GE Capital, GE Power and GE Healthcare.
a company that builds power turbines and services them, and then work with hospitals as well.
It definitely was such a great opportunity to learn and understand there are definitely similarities, but there are differences.
One simple example, when I worked for GE Power, to get a turbine fixed, you've got 40-foot cranes that are lifting 100 tons to get the top of a turbine off.
And then I went to a hospital to watch them do an MRI machine or a CT scanner, and it's two guys, a little hand crank and a winch.
To take the top off, one happened to be two people and the other took a lot to do it.
So why don't we start out with a little bit, you know, set the scene for the audience and talk a little bit through about your role at Zebra and a little bit about your backstory.
I've been at Zebra for almost five years now and gotten to watch the company as we've really embraced the AI movement that we're all in and that we all love talking about.
So prior to that, though, I spent almost 20 years with General Electric in GE Capital, GE Power and GE Healthcare.
a company that builds power turbines and services them, and then work with hospitals as well.
It definitely was such a great opportunity to learn and understand there are definitely similarities, but there are differences.
One simple example, when I worked for GE Power, to get a turbine fixed, you've got 40-foot cranes that are lifting 100 tons to get the top of a turbine off.
And then I went to a hospital to watch them do an MRI machine or a CT scanner, and it's two guys, a little hand crank and a winch.
To take the top off, one happened to be two people and the other took a lot to do it.
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