The Biggest AI Shift Coming to Hospitality (With Christian)

I wanted a better definition.

I have this sort of assumption in my head, so I'm curious about what that is.

But I think that to your point, the number of angles that we're coming at from this, and I didn't know some of that background when I originally reached out to Christian, and I didn't understand the Arab Spring side of it.

What a fantastic example to lead with.

The idea that technology can literally be used to overthrow the government, and there's probably a lot of examples of that throughout history.

But it's really encapsulates the power that some of this technology can bring.

But scale it down, and then think about your personal life or the life of your business, and then expand it a little bit further to the industry, and you can watch how it grows.

And we're all using this on a daily basis at this point.

At least a large majority of us are using AI to some degree, and it's gonna be really interesting to see how all of these pieces start to come together and coalesce.

There's a lot of opinions, there's a lot of theories, but no one really understands because it is such a jagged landscape where some parts advance and some parts don't, and we've got to figure out how all of this is gonna come together.

And then we're gonna have this other layer where there's strategy within the companies, whether that's on the operations layer or the software layer, and not everybody's gonna look at the problems or develop solutions to those problems the same way.

So there's gonna be a lot of this jagged nature as, as we go forward.

But I really appreciate to your point around the operations, Christian isn't just coming to this from the software side, he's coming it, at it from the operations side.

And I think that is one of the most important ingredients in the hospitality industry.

When we start to think about technology, and when we start to think about technology moving as fast as AI does, I think it's exceptionally important to be wearing an operator's hat when you think about these things.

We can't come at it from just a development and a software side of things.

We truly have to understand what is the implications on the ground for the operators, for the guests, for those homeowners, in our case, when it's vacation rentals.

But understanding the full scope of the ecosystem that these, these companies are living in, and I think that the number of angles that Christian is bringing to this conversation is exceptionally important.

But I guess let's take it to that inference side.

Christian, could you help define what the AI inference is for us?

Yeah.

So, Chutz's primary business has been essentially selling inference, and what inference is access to models.

So like right now you probably log into either ChatGPT, you log into Claude.

A lot of folks will access open weight models via API, meaning they might plug in Llama, they might plug in Kimi, they might plug in Qwen into another platform they use, whether that's like an agent like Hermes, whether that's another platform.

But essentially it's just selling access to AI models at a lower cost at scale than, for example, accessing your typical frontier model in the US.

I wanted a better definition.

I have this sort of assumption in my head, so I'm curious about what that is.

But I think that to your point, the number of angles that we're coming at from this, and I didn't know some of that background when I originally reached out to Christian, and I didn't understand the Arab Spring side of it.

What a fantastic example to lead with.

The idea that technology can literally be used to overthrow the government, and there's probably a lot of examples of that throughout history.

But it's really encapsulates the power that some of this technology can bring.

But scale it down, and then think about your personal life or the life of your business, and then expand it a little bit further to the industry, and you can watch how it grows.

And we're all using this on a daily basis at this point.

At least a large majority of us are using AI to some degree, and it's gonna be really interesting to see how all of these pieces start to come together and coalesce.

There's a lot of opinions, there's a lot of theories, but no one really understands because it is such a jagged landscape where some parts advance and some parts don't, and we've got to figure out how all of this is gonna come together.

And then we're gonna have this other layer where there's strategy within the companies, whether that's on the operations layer or the software layer, and not everybody's gonna look at the problems or develop solutions to those problems the same way.

So there's gonna be a lot of this jagged nature as, as we go forward.

But I really appreciate to your point around the operations, Christian isn't just coming to this from the software side, he's coming it, at it from the operations side.

And I think that is one of the most important ingredients in the hospitality industry.

When we start to think about technology, and when we start to think about technology moving as fast as AI does, I think it's exceptionally important to be wearing an operator's hat when you think about these things.

We can't come at it from just a development and a software side of things.

We truly have to understand what is the implications on the ground for the operators, for the guests, for those homeowners, in our case, when it's vacation rentals.

But understanding the full scope of the ecosystem that these, these companies are living in, and I think that the number of angles that Christian is bringing to this conversation is exceptionally important.

But I guess let's take it to that inference side.

Christian, could you help define what the AI inference is for us?

Yeah.

So, Chutz's primary business has been essentially selling inference, and what inference is access to models.

So like right now you probably log into either ChatGPT, you log into Claude.

A lot of folks will access open weight models via API, meaning they might plug in Llama, they might plug in Kimi, they might plug in Qwen into another platform they use, whether that's like an agent like Hermes, whether that's another platform.

But essentially it's just selling access to AI models at a lower cost at scale than, for example, accessing your typical frontier model in the US.