Private Matters - The BAPD Podcast
Oct 6, 2026 · 1 hr · 13 segments
**IN THE CHAIR: with CAT EDNEY - THE PEOPLE BEHIND THE BOARD.** EPISODE 4: WORKING TO FULL SCOPE **Most practices are not using their therapists properly.** Not through bad intent, but because…
Simon ThackerayHost
Rachel DerbyHost
So what would your vision be of dentistry working well as a whole? And are there any countries that have this model?
Do you know, I'm so lucky because in, in the consultancy work that I do, I'm all over the world, so I have been looking at how dentistry works in lots of other countries, and I honestly don't believe that anyone's got it perfectly right, and, and I suppose that gives you a bit of a, um, [lips smack] uh, it, it, it gives you a bit of a, a mindset of like, "Well, hmm, let's try something new," because there are so many people trying different things all over the world.
Um, so in different countries we have different situations of, of how fees are paid.
Um, for me, it's, it's a lot more collaborative and maybe, maybe even less individualistic.
I think at the moment we do very much sort of have these siloed dental practices that potentially have the, the ability to kind of go off on a tangent.
Um, you know, you have dental practices cropping up that, that, you know, the principal practice believes strongly in one way of treating patients, and you don't really have any fail-safes there, um, for it if that's not right or it's not working out.
Um, so for me, something a little bit more collaborative, not just within the team but across dental practices, um, would be nice.
Uh, I'm talking about things like sharing, sharing patient notes across dental practices.

... respects, I can imagine some of my patients' notes, you'd, you'd-- If I shared them, you'd be like, "Well, I'm not seeing them again."

And that's, and that is actually probably one of the reasons why it's not done.
Well, I mean, there's, there's multiple different things, right? And, and I imagine that there'll be loads of people rolling their eyes and saying, "That'd be awful, Kat.
That'd be, you know, that's the last thing we want." Um, but I have so many patients come to my door and I just think, "I can see the history that's in your mouth, but what I can't see is the mindset of the person that did the work." Um, and, well, I think that's something we often forget when it comes to clinic-- looking at clinicians' work that someone else has done, and you think, "Bloody hell," like, "I can't believe you've stuck that in there," or, "Well, why on earth did you leave it looking like that?" And it's not until you try to do some work yourself on that patient that you realize why [chuckles] you feel it.

So what would your vision be of dentistry working well as a whole? And are there any countries that have this model?
Do you know, I'm so lucky because in, in the consultancy work that I do, I'm all over the world, so I have been looking at how dentistry works in lots of other countries, and I honestly don't believe that anyone's got it perfectly right, and, and I suppose that gives you a bit of a, um, [lips smack] uh, it, it, it gives you a bit of a, a mindset of like, "Well, hmm, let's try something new," because there are so many people trying different things all over the world.
Um, so in different countries we have different situations of, of how fees are paid.
Um, for me, it's, it's a lot more collaborative and maybe, maybe even less individualistic.
I think at the moment we do very much sort of have these siloed dental practices that potentially have the, the ability to kind of go off on a tangent.
Um, you know, you have dental practices cropping up that, that, you know, the principal practice believes strongly in one way of treating patients, and you don't really have any fail-safes there, um, for it if that's not right or it's not working out.
Um, so for me, something a little bit more collaborative, not just within the team but across dental practices, um, would be nice.
Uh, I'm talking about things like sharing, sharing patient notes across dental practices.

... respects, I can imagine some of my patients' notes, you'd, you'd-- If I shared them, you'd be like, "Well, I'm not seeing them again."

And that's, and that is actually probably one of the reasons why it's not done.
Well, I mean, there's, there's multiple different things, right? And, and I imagine that there'll be loads of people rolling their eyes and saying, "That'd be awful, Kat.
That'd be, you know, that's the last thing we want." Um, but I have so many patients come to my door and I just think, "I can see the history that's in your mouth, but what I can't see is the mindset of the person that did the work." Um, and, well, I think that's something we often forget when it comes to clinic-- looking at clinicians' work that someone else has done, and you think, "Bloody hell," like, "I can't believe you've stuck that in there," or, "Well, why on earth did you leave it looking like that?" And it's not until you try to do some work yourself on that patient that you realize why [chuckles] you feel it.
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