#952 Jaclyn Leibl-Cote: 🌍 Rebuilding a 108-Year-Old Travel Company

Send us Fan Mail Jaclyn Leibl-Cote didn’t walk directly into the corner office of her family’s business. Before joining Collette, she was required to spend three years building experience elsewhere. She then worked throughout the company, from answering customer-service calls and guiding tours to product development and global strategy. That frontline experience became essential when the pandemic brought worldwide travel to a sudden halt. Collette went from approximately 700 employees to just 64 by July 2020. Jaclyn explains the painful decisions involved, how an established crisis-management team responded and why rebuilding the organization gave her the opportunity to modernize a 108-year-old company. She and Joey Pinz also explore responsible travel, family-business succession, employee culture and the challenge of being fully present as both a CEO and mother. Jaclyn shares why travelers should approach other cultures with respect and curiosity—and how travel can create more peace than division. **Top 3 Highlights** - 🧭 Why Jaclyn had to earn her position inside the family business - 🌪️ How Collette survived the complete shutdown of global travel - 🌍 Why meaningful travel should support communities and challenge bias \---   Join us for enlightening discussions that spark growth and exploration.  Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.   🎧 Listen on Your Favorite Platforms:  - Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinz - Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438 - Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10 - YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub\_confirmation=1   🌐 Explore More:  - Website: https://www.joeypinz.com - Link Tree: https://linktr.ee/joeypinz - Follow on Social Media: @TheJoeyPinz   (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube) - Subscribe: https://joeypinzconversations.com/subscribe/   🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com     Would you like to Sponsor Joey Pinz?  Get the prospectus here: www.joeypinz.com/sponsor   💡 Support the Podcast:  • Subscribe: https://joeypinzconversations.com/subscribe/ • Patreon: https://www.patreon.com/joeypinz  • One-Time Payment: https://tinyurl.com/c6dx4hck   Subscribe, follow, and rate with 5 stars if you enjoy these conversations.  Connect with us across various platforms and don't forget to join our newsletter for updates!   #Podcast  #Conversations #PersonalGrowth  #ThoughtLeadership  #Mindfulness #SelfImprovement #LearningJourney  #Motivation #ThoughtProvoking #KnowledgeSharing #LifeLessons #Interviews #Discipline  #InspireChange   #ListenAndLearn  #MeaningfulDialogues  #Empowerment  #Curiosity #JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations #PodMatch     Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/thejoeypinz       Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor           **Episode Links:**   https://www.gocollette.com/ https://www.youtube.com/gocollette https://www.facebook.com/GoCollette/ https://x.com/ColletteTravel https://www.instagram.com/gocollette/ https://empli.fi/gocollette https://www.linkedin.com/in/jaclyn-leibl-cote/   Support the show