Sarah KopitGuest
Jordan HollanderHost
Sarah, so this problem of the value shift between hotel owners and chains has been bugging me for, I would say, like five to seven years.

The first thing that made me interested in it was really self-serving, to be totally honest.


Like 150 Hilton owners like this software so much that they skirted the brand standards.

And like Hilton won't even pick up the phone for these owners or this software company.

And I looked on Marriott and I was like, holy shit, there's like 67 Marriott properties in South Beach.

Like at what point are there so many Marriott properties that the W, well, actually the W owner in South Beach, I think just reflagged to a Waldorf that they're like, well, why am I paying Marriott for this when they're going to get value, whoever books anywhere as basically an OTA.

And when you first started seeing this or hearing this in your channel checks.

Sarah, so this problem of the value shift between hotel owners and chains has been bugging me for, I would say, like five to seven years.

The first thing that made me interested in it was really self-serving, to be totally honest.


Like 150 Hilton owners like this software so much that they skirted the brand standards.

And like Hilton won't even pick up the phone for these owners or this software company.

And I looked on Marriott and I was like, holy shit, there's like 67 Marriott properties in South Beach.

Like at what point are there so many Marriott properties that the W, well, actually the W owner in South Beach, I think just reflagged to a Waldorf that they're like, well, why am I paying Marriott for this when they're going to get value, whoever books anywhere as basically an OTA.

And when you first started seeing this or hearing this in your channel checks.
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