Sep 21, 2026 · 28 min · 9 segments
If you'd like to suggest episode subjects please reach out to us. Thank you! Did working from home give employees their lives back — or did it…
Andrew GoldsteinGuest
Ella ShermanHost
Ronina StevensGuest
Jeff PaineGuest
And Andrew, how can managers measure productivity when their teams work from home? Some companies monitor screen time, keystrokes, and even webcams for remote workers.

Anybody can buy a mouse jiggler, right? Anybody can write their retirement novel sitting at their desk and maybe the boss won't know.

I don't think, I think productivity, how you measure productivity is really aligning with, it comes to management.

what you need to achieve, right? I don't think you're going to see if somebody's productive or not productive based on keystrokes and screen time, right? And I just give back to what Nina was saying.

One is, you know, is management good at establishing goals more importantly maybe are they good at assessing that you've attained those goals that's productivity yeah right a person's role also matters if you're in bd as we were talking about before if you set my kpi for five million dollars a year and i do it in 50 hours in the office or sitting at coasties on sentosa drinking what does it matter i still made my kpi so i am productive Right.

And, you know, when I when I worked in New York a long time before COVID, we had somebody who wanted to work from home.

But that person's responsibility was to sign off on multiple transactions a day.

And finally, you pick up the phone and in the background, you know, you hear, you know, welcome to Saks Fifth Avenue.

So it's results that matter and results that are well established and defined.

So, you know, they can have teams where they're frankly in the office or out the office working remotely.

But they're not being managed in such a way that they are being productive or they are hitting targets.

It's not so much, where are you sitting to do your work? It's like, how well are you being managed?

And Andrew, how can managers measure productivity when their teams work from home? Some companies monitor screen time, keystrokes, and even webcams for remote workers.

Anybody can buy a mouse jiggler, right? Anybody can write their retirement novel sitting at their desk and maybe the boss won't know.

I don't think, I think productivity, how you measure productivity is really aligning with, it comes to management.

what you need to achieve, right? I don't think you're going to see if somebody's productive or not productive based on keystrokes and screen time, right? And I just give back to what Nina was saying.

One is, you know, is management good at establishing goals more importantly maybe are they good at assessing that you've attained those goals that's productivity yeah right a person's role also matters if you're in bd as we were talking about before if you set my kpi for five million dollars a year and i do it in 50 hours in the office or sitting at coasties on sentosa drinking what does it matter i still made my kpi so i am productive Right.

And, you know, when I when I worked in New York a long time before COVID, we had somebody who wanted to work from home.

But that person's responsibility was to sign off on multiple transactions a day.

And finally, you pick up the phone and in the background, you know, you hear, you know, welcome to Saks Fifth Avenue.

So it's results that matter and results that are well established and defined.

So, you know, they can have teams where they're frankly in the office or out the office working remotely.

But they're not being managed in such a way that they are being productive or they are hitting targets.

It's not so much, where are you sitting to do your work? It's like, how well are you being managed?
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