42. The Crypto Course With Nothing to Sell You

Sixty-seven million Americans use crypto today, roughly one in four adults, up from one in five a year ago. But NCA's 2026 State of Crypto Holders research found that more than a third of those owners say the thing holding them back from using it more is not money or access. It is that they still do not really understand what they own. Adoption is running ahead of understanding, which almost never happens with a credit card or a 401(k). Ali sits down with Kara Calvert, Head of US Policy at Coinbase, and Kevin Boucher, Chief Strategy and Communications Officer at Operation HOPE, to unpack why more crypto content has not closed that gap, and what three organizations with very different incentives built to try. Kevin traces Operation HOPE's roots back more than three decades of financial literacy work and describes the moment at a special edition Hope Global Forum when the industry and regulators sat at the same table for the first time. His read on what happened next: the government hesitated, chose to do nothing, and communities were caught in the middle. Kara makes an unusually candid case for why Coinbase did not simply build this alone. People see educational material from an exchange and wonder what is being sold to them, so a credible third party was the missing piece. She also walks through the pattern she has watched repeat for decades, from her grandmother who lived to 102 and never once carried a credit card, through chip and PIN, through tap to pay, and why she thinks people arrive at crypto for the same reason they adopted each of those. The conversation gets specific on scams, too. Kevin explains why scammers stay a step ahead and which populations get targeted hardest, Kara covers what to actually do in the first hours after you are defrauded, and Ali shares the impersonation scam using NCA's own name that landed in her inbox the day before recording. The last stretch zooms out to financial inclusion, a phrase Kevin argues means different things depending on who you ask. His framing is that new technology can expand access, but access without understanding only deepens the gaps it was supposed to close. That is the thinking behind the free course now running through Operation HOPE's network of coaches across 300 cities and 1,500 locations, people who live in the communities they serve, with no product to sell. Take the course yourself at operationhope.org or find more free Crypto 101 material at nca.org. Because crypto was always meant to be for everyone, including you. Learn more at nca.org. What We Discuss: - 0:00 – Intro: The Crypto Literacy Gap - 0:36 – Why 35% of Crypto Users Still Don't Understand It - 2:04 – How This Free Crypto Course Was Built - 3:45 – Operation Hope's Journey Into Crypto - 16:03 – Crypto Scams: How Big Is the Problem? - 23:14 – Inside the Free Crypto Literacy Course - 29:47 – Crypto Education vs. DC Policy - 35:32 – Can Crypto Close the Wealth Gap? - 39:48 – What Financial Inclusion Actually Means Learn more about the National Cryptocurrency Association (NCA):Website: https://nca.org X: @natcryptoassoc Instagram: @natcryptoassoc TikTok: @natcryptoassoc LinkedIn: National Cryptocurrency Association Facebook: National Cryptocurrency Association Disclaimer: This content is for educational purposes only and does not constitute financial, legal, or tax advice.