95% of enterprise AI projects fail. Charles Gabriel knows why.

I think over the years though, you've been talking a lot about connection and creativity, which today we're going to stress test.

We're going to stress test this out, see how your new approach to things is panning out, especially in a world where teams and culture and with AI coming in is really changing the dimension of a lot of things, right? Yeah.

I mean, I even see this in New York.

I have this sense of feeling that tech is becoming bigger than it was before.

Whether it's you go into the hotel, you go order something.

For example, today I went to get an acai bowl and the guy says, He could have served me.

But he says, can you just put it into...

I was like, hold on.

What's going on here? Is it creativity? But where's the connection gone? Say, hey, welcome.

What can I get you? So, so different, right? And I'm feeling that a lot more and more and more.

Do you feel it? Oh,

yeah.

I mean, you see it everywhere.

And look, I think the reality is now you're at a point in time where the rise of AI, the speed at which it's coming, A, companies are going to take the opportunity to automate whatever they can, right? So you talk about, you know, QSR experiences like you're talking about that's already underway.

I mean, you have, I think McDonald's and a couple other restaurants have automated services now where you don't have anybody in the store.

So you're going to see a little bit of that.

But the human connection, I think mobile did away with that a lot.

I think people have a hard time looking people in the eye.

Go order a coffee and see if someone pays attention and looks at you.

It doesn't usually happen.

That's so true.

That's true, too.

Growing up, were you ever tech-obsessed?

Tech obsessed.

I don't know that I would say I was tech obsessed.