Aug 7, 2026 · 8 min · 8 segments
Member satisfaction and engagement are essential components of cooperatives’ daily focus. How do co-ops assess their members’ satisfaction, what steps do they take to ensure their members are content…
Gary SteeleGuest
Angelika HoelgerHost
Matt SleepGuest
Well, our territory is in western South Dakota and includes the northern Black Hills, around Sturges, which is famous for its motorcycle rally, just north of Deadwood, which is known for its HBO series of the same name, and in casinos.
So we're with the Coochie River Electric, and we're right here in the heart of central Florida.
We serve five counties north of Tampa here, and we have roughly 281,000 members here.
Well, our territory is in western South Dakota and includes the northern Black Hills, around Sturges, which is famous for its motorcycle rally, just north of Deadwood, which is known for its HBO series of the same name, and in casinos.
So we're with the Coochie River Electric, and we're right here in the heart of central Florida.
We serve five counties north of Tampa here, and we have roughly 281,000 members here.
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