The Resilient Retail Game Plan - retail insights, retail trends and best practices
May 28, 2026 · 15 min · 9 segments
71% of independent retailers in the UK are growing or stable. And 9 in 10 shoppers say AI has made them MORE likely to trust your shop over an algorithm. Here is what the data actually says. Hi, I'm…
Elyse McAvoyGuestCatherine ErdlyHost
And I think entering our third year, we were wondering, "What could we do to deepen this partnership?" There's so much-
So how can we take that scale and this joint mission we have around strengthening UK retail and bring something to our community that's really useful? So we got in a room, we did some brainstorming, and we had this idea about shining a light on what's really happening on Britain's High Streets.
So not the narratives you hear in the, in the news all the time, but, like, what is the true-
Uh, and what we did was we merged the consumer and the retailer perspective together.
So we surveyed 650 retailers in the UK and then over 2,000 consumers, and this is the first time a report of this kind has actually merged those two narratives together and looked at both sides of the coin.
And yeah, we just had this idea of like, let's bring something to the community that's really useful.
And the motivation behind it was something I think will resonate with anyone running a small retail business.
And I think what really drove us was knowing that independent retailers don't really have access to that kind of consumer research or that industry insight.
So we could really give them something helpful, and we wanted to create something that not only is, like, useful but also inspires them to continue doing what they love.
And I think entering our third year, we were wondering, "What could we do to deepen this partnership?" There's so much-
So how can we take that scale and this joint mission we have around strengthening UK retail and bring something to our community that's really useful? So we got in a room, we did some brainstorming, and we had this idea about shining a light on what's really happening on Britain's High Streets.
So not the narratives you hear in the, in the news all the time, but, like, what is the true-
Uh, and what we did was we merged the consumer and the retailer perspective together.
So we surveyed 650 retailers in the UK and then over 2,000 consumers, and this is the first time a report of this kind has actually merged those two narratives together and looked at both sides of the coin.
And yeah, we just had this idea of like, let's bring something to the community that's really useful.
And the motivation behind it was something I think will resonate with anyone running a small retail business.
And I think what really drove us was knowing that independent retailers don't really have access to that kind of consumer research or that industry insight.
So we could really give them something helpful, and we wanted to create something that not only is, like, useful but also inspires them to continue doing what they love.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.
