#260 Three People Left At Once (Here's How I'm Replacing Them Without A Recruiter)

This week, three people left my firm within weeks of each other. A client manager. An onboarding manager who didn't last two months. A bookkeeping manager. All while we're trying to grow. So I got dragged back into the one thing I try hardest to stay out of: hiring. I break down: - Why you will only ever have two real problems in your firm, no matter how big you get - The reason finding good people feels impossible (and why that has nothing to do with the market) - How I used AI to write the job spec, post the ad on Indeed and screen every application that came in - The LinkedIn outreach campaign I'm running for talent, exactly like I'd run one for new clients - Why I deliberately exclude PAC members and coaching clients from that search - The one qualifying question I ask every candidate before I'll give them an interview link - Two answers from real applicants this week, side by side, and what they told me about each person - Why the remote role attracted a completely different calibre of applicant - How to think about the cost of a hire so you stop procrastinating over the decision - The restructure we're making: back to a pod model, led by client managers I also share what I'm doing instead of timesheets to measure the team, using a revenue allocation tracker that gives every person in the firm a number they own. Mentioned in this episode: I'm running a live Claude workshop on Wednesday at 1pm UK time, building a website from scratch and deploying it on the web by the end of the session. One firm owner on the call gets their site built live and handed over on the day. PAC members are already included. Everyone else can grab a ticket here. This episode is sponsored by Karbon, the practice management platform we recently moved to after 12 years on our previous system. If you've ever told yourself it's too hard to find good people, this episode is for you. If you've enjoyed my podcasts, here's how you can get more value from me: **Free stuff** Get a free copy of my book The Four Pillars from here Watch a short 8 min video on how you can win new clients whilst you sleep here Join 1500+ accountants owners in the Profitable Accountant Free Facebook group **My inner-circle** Join 150+ accounting firm owners in the Profitable Accountants Community (the PAC) to get access to the tools, training and tribe to help you grow your firm - without wasting time and money doing it the hard way. Join the PAC NOW! For larger sole practitioner firms wanting more support, direction and accountability, access the Profitable Accountants Mastermind including 1-2-1 access to me If you're going to create an account and use OnlineJobs.ph use my affiliate link here and i'll get a few pennies back in return to fund my coffee addiction 🙂 http://store.onlinejobs.ph/?aid=377675 And if you haven't already, here's a link to sign up to Fathom AI for your video calls so you can generate those transcripts to help in your content writing.