Oct 8, 2026 · 35 min · 11 segments
Andy Doyle has an unusual job title: chief people and agent officer at Kantar. In this episode of What is a CPO, part of The People Agenda podcast from LACE Partners, Andy talks to Debbie Mitchell and…
Debbie MitchellHostJames McClintickHost
You, you mentioned this earlier, uh, and just kind of resonated again with something you described there about it, it starts to sound like a tech function.
Where is that kind of tension in, maybe not Kantar specifically, but where's the boundary now between what is tech and what is people or, or do we just smash the boundary to pieces there?
I think the question is where the boundary is because, um, over the last couple of years, and particularly over the last six to 12 months, I think you've seen that boundary collapse.
And, you know, as a non-tech person, I've never been able to code in my life, and now I can build apps, I can build websites, I can build agents all on my own, and they're pretty good.
And I was talking to one CTO recently who said they're no longer doing big programs.
Now, I don't think every tech organization thinks like that, and if you're in a bank running mainframes, it's clearly very different than if you're a, an AI first startup.
But I do think you're gonna see more non-tech people being able to use technology in a fundamentally different way.
And I think that changes the way organizations will think about tech, where it'll be less about coding.
And if you're a software engineer that's kind of been coding for the last 10 years, or you're university coding, suddenly those skills are less valuable than the ability to review that code.
You, you mentioned this earlier, uh, and just kind of resonated again with something you described there about it, it starts to sound like a tech function.
Where is that kind of tension in, maybe not Kantar specifically, but where's the boundary now between what is tech and what is people or, or do we just smash the boundary to pieces there?
I think the question is where the boundary is because, um, over the last couple of years, and particularly over the last six to 12 months, I think you've seen that boundary collapse.
And, you know, as a non-tech person, I've never been able to code in my life, and now I can build apps, I can build websites, I can build agents all on my own, and they're pretty good.
And I was talking to one CTO recently who said they're no longer doing big programs.
Now, I don't think every tech organization thinks like that, and if you're in a bank running mainframes, it's clearly very different than if you're a, an AI first startup.
But I do think you're gonna see more non-tech people being able to use technology in a fundamentally different way.
And I think that changes the way organizations will think about tech, where it'll be less about coding.
And if you're a software engineer that's kind of been coding for the last 10 years, or you're university coding, suddenly those skills are less valuable than the ability to review that code.
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