Expectation 7 - Develop People

Yeah, it is hard, and I think we all know down deep we develop our children, right? We teach children how to tie their shoes, and there's tactical things, and then there's the emotional things we help kids with.

People that have been in the military understand what boot camp looks like.

There's this big intensive training at the beginning, and then there's ongoing training.

So we know that's part of what needs to happen in the workplace.

But we can easily forget.

We can focus on the short-term things and miss these opportunities to develop people.

So like Christy said, as a supervisor, manager, are we developing basically the next generation? Are they learning technical skills? would say do they understand the culture of the organization the core values what good behavior looks like what not so good behavior and human resources if you have a human resources department they might play a role in that in terms of new hire orientation but i always tell frontline supervisors you're the biggest part of people's development so are you spending formal informal time with them in that regard on the individual side as christy mentioned I think it's interesting, if any of you were in a job interview and the person interviewing you said, are you open to being trained, cross-trained? Will you take on new tasks? Will you be open to constructive criticism when you're learning new things? Of course, every one of you in the interview would go, yes, that's exactly, I'll do all of that because you want the job.

And then six months later, if your supervisor says, I need you and Joe to try places today, learn something you might go i'm not doing that that's not my job description blah blah blah so i'd be real careful about that so it is a two-way street uh we know it's part of a great work culture and by the way new employees are coming in hoping that this is going to be an organization that invests in them beyond just their salary and their benefits so so christy i'll turn it back to you for a second so you just joined us you know i suggest it's been almost a year now but you knew us as a client you've been in larger organizations but How did you have to develop yourself when you joined us?