Building Trust Across Organizational Silos with Caroline Lytton

Super.

You've explained that really well, Caroline.

Do you find that people are generally trusting and trustworthy or not?

I think there's the whole spectrum of it everywhere you go.

I think people are people, whatever sector they're in.

And you will have incredibly trusting people in quite ruthless environments like banking.

And you will also have incredibly... non-trusting people in what should be quite a collegiate university collegiate environment like a university and I think that's something that I've learned in the jump people said to me oh it's going to be very different and actually the scope of what you see from how people behave is has been really, really similar.

And the things that they do and who complies with what and who doesn't comply and tries to push the boundaries of policies and procedures, it's the same.

I don't think you can typify people by that.

I think most people in most of the world are quite trustworthy.

I think that's particularly, I'm British, this is something we feel very strongly about that innate, everyone's heard it before, that British sense of fairness.

So I like to believe, and also I'm a bit of an optimist, that most people in most places are are trustworthy particularly you're in a professional environment you've been through several rounds of interviews you've been through background screening you've had your right to work checked you like to think that by the time someone gets into one of these environments um they have they have the good of other people um at heart as well as the good of themselves but you get the full full range of of personality types i think within any any environment