Every leader eventually has to tell someone a hard truth, and how it lands depends on the relationship built around it. In this episode of Heart of Entrepreneurship, Dave Kashen and Jesse Pujji explore why candor and care work best together, and what happens to a team when fear pulls them apart.
Jesse opens with his own journey with feedback: growing up in a direct household, giving feedback constantly at McKinsey, and becoming a CEO whose directness left people intimidated, until holding his tongue didn't work either. Dave grew up with very little conflict...