Sep 21, 2026 · 33 min · 9 segments
In this episode, we sit down with Richard “Rick” Wiltgen, founder of RideFair, whose entrepreneurial journey has taken him across Europe and Asia before bringing him to southern Taiwan. After spending…
Richard WiltgenGuest
Paolo Joseph LisingHostSo we're talking about ride fare and the whole industry of, how do you say that? The fleet industry, right? Do you see the logistics industry? Thanks for correcting me.
I feel like it's been exhausted, but I'm still frustrated that my packages would not arrive as fast as I would want them.
It's not like I'm picky, right? If you compared the fleet industry from years ago, today is really faster, right? but i'm sure there's even faster way to do it and more efficient and this is the reason why i was captured by your your pitch at the meet greater south because you're almost promising that it could be much better than what it is um today and you've mentioned that you know you've met some fleet operator who has around 1,000 trucks who are still using Google Maps for routing.

Even in a high tech place like Taiwan, people are using things that are 10, 15 years old.

But Google Maps is not really using all of the advances in predictive algorithms and it's not using AI.

And I talked to really a shockingly large number of fleet operators and I said, what is your software organization system? And so they told me whiteboards.

So for big, huge companies, they can afford to buy this very hardware intensive, very expensive logistics software.

But for a smaller company with 100, 200, sometimes even larger fleets like 500, For them, it's prohibitive to do that because they need to buy all this hardware.

So what we're giving them is software that can run... depending on what they want to use it for it can run on a phone and if it needs a little bit more power in the engine there like we're using just a off-the-shelf unit that you can get for about 30 000 nt so we're not making our money by selling hardware to people And, you know, so basically what I found is the reason why people are using this kind of older software isn't because they want to necessarily.

It's because the cost of switching all of their vehicles to new software has been so expensive and they don't have any proof that it will actually save them anything.

so one of the first things that we do is we say hey give us a month of your data we're going to run it through our replay engine our replay engine takes data it runs what really happened it calculates everything and then it runs our software on it so we can say you could have realistically saved this much fuel this much time you could have lowered this much carbon emissions.
So we're talking about ride fare and the whole industry of, how do you say that? The fleet industry, right? Do you see the logistics industry? Thanks for correcting me.
I feel like it's been exhausted, but I'm still frustrated that my packages would not arrive as fast as I would want them.
It's not like I'm picky, right? If you compared the fleet industry from years ago, today is really faster, right? but i'm sure there's even faster way to do it and more efficient and this is the reason why i was captured by your your pitch at the meet greater south because you're almost promising that it could be much better than what it is um today and you've mentioned that you know you've met some fleet operator who has around 1,000 trucks who are still using Google Maps for routing.

Even in a high tech place like Taiwan, people are using things that are 10, 15 years old.

But Google Maps is not really using all of the advances in predictive algorithms and it's not using AI.

And I talked to really a shockingly large number of fleet operators and I said, what is your software organization system? And so they told me whiteboards.

So for big, huge companies, they can afford to buy this very hardware intensive, very expensive logistics software.

But for a smaller company with 100, 200, sometimes even larger fleets like 500, For them, it's prohibitive to do that because they need to buy all this hardware.

So what we're giving them is software that can run... depending on what they want to use it for it can run on a phone and if it needs a little bit more power in the engine there like we're using just a off-the-shelf unit that you can get for about 30 000 nt so we're not making our money by selling hardware to people And, you know, so basically what I found is the reason why people are using this kind of older software isn't because they want to necessarily.

It's because the cost of switching all of their vehicles to new software has been so expensive and they don't have any proof that it will actually save them anything.

so one of the first things that we do is we say hey give us a month of your data we're going to run it through our replay engine our replay engine takes data it runs what really happened it calculates everything and then it runs our software on it so we can say you could have realistically saved this much fuel this much time you could have lowered this much carbon emissions.
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