Receivables Podcast | Discussions About Debt Collection
Aug 6, 2026 · 30 min · 12 segments
When a consumer passes away, how a financial institution responds defines its core values. On this episode of Receivables Podcast, host Adam Parks connects with Nick Cherry, Divisional CEO of…
Nick CherryGuest
Adam ParksHost
But for anyone who's not familiar with Phillips & Cohen Associates, what is your focal point and what really makes you different as an organization?

We have a, we have a probably two or three different niches, but we're best known as, as really the market leader in deceased account care or estates resolution services.

So, you know, I think there's some terrific businesses that do similar things, particularly domestically in the US, but Adam and Matt, folks at Cohen as they are, made that leap of faith internationally.

So really do very, very heavily specialize in that unique and deeply personal situation of what do you do when you've got a deceased consumer, and how do you make the very best of that from a customer experience perspective.

But also, if there is a, an estate that can discharge the liabilities, make sure that w- we make sure our clients get paid.

So we really have spent twenty-nine years now as an organization really trying to perfect that niche.

But for anyone who's not familiar with Phillips & Cohen Associates, what is your focal point and what really makes you different as an organization?

We have a, we have a probably two or three different niches, but we're best known as, as really the market leader in deceased account care or estates resolution services.

So, you know, I think there's some terrific businesses that do similar things, particularly domestically in the US, but Adam and Matt, folks at Cohen as they are, made that leap of faith internationally.

So really do very, very heavily specialize in that unique and deeply personal situation of what do you do when you've got a deceased consumer, and how do you make the very best of that from a customer experience perspective.

But also, if there is a, an estate that can discharge the liabilities, make sure that w- we make sure our clients get paid.

So we really have spent twenty-nine years now as an organization really trying to perfect that niche.
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