Apr 10, 2026 · 43 min · 10 segments
Walk-up music is played to help you get into the right mental state to perform at your peak – to hype you up. In 2007, Chicago native Lupe Fiasco released one of the all-time great walk-up tunes…
So speaking of that, right, in order for you to have that opportunity to climb, right, you got to stick around first.
And I do think that's an important distinction to make because the environments are very different.
So I'm just going to ask you, first of all, is there such a thing as good attrition? Yes, absolutely.
And it starts with your bigwigs, your founders, because everybody else gets it underneath.
If you look at call centers, most call centers have a turnover rate of like 35% or 40%, right? Some of them can even reach 100% annually.
And I never wanted to be in an environment or people that I lead to make up the most ridiculous stories of why they can't come to work.
So speaking of that, right, in order for you to have that opportunity to climb, right, you got to stick around first.
And I do think that's an important distinction to make because the environments are very different.
So I'm just going to ask you, first of all, is there such a thing as good attrition? Yes, absolutely.
And it starts with your bigwigs, your founders, because everybody else gets it underneath.
If you look at call centers, most call centers have a turnover rate of like 35% or 40%, right? Some of them can even reach 100% annually.
And I never wanted to be in an environment or people that I lead to make up the most ridiculous stories of why they can't come to work.
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