Aug 28, 2026 · 46 min · 12 segments
Aubrey Masango hosts Mmatshikhidi Rebecca Phala, National Spokesperson and Communications lead for the South African National Taxi Council, to discuss her career journey and the power of…
Mmatshikhidi Rebecca PhalaGuest
Aubrey MasangoHostsure so there's the perception of sentako and then there's the perception of the taxi industry so the industry is very good
so the industry is perceived as an industry so it's a very multifaceted perception that exists so those who are everyday and users understand the importance of the industry when the industry says we're protesting for a day people panic and and it's a lot of of confusion so there's an appreciation of its importance in everyday movement But the industry is misunderstood in that people, for instance, believe the industry is self-centered.
And Obri, you and I know, when you are short of one rand and you need to go to town for a job interview, best believe the driver is going to take you in.
And he's also going to leave you at the door of where you need to go.
That does not sound like a reality of people that are self-centered.
Sentako has got over 1,250 taxi associations that are represented across the country.
Sentako is the council, in the same way that you've got the nursing council, legal practitioners council, and many others.
So it is perceived as though Sentako the council is in fact the one that runs everyday operations, and that's completely not correct.
Everyday operations are operated, for starters, by sole proprietors.
A Rebecca who has two vehicles that they then put under Association A, and they operate from that association with its relevant documentation, inclusive of a constitution and things of that sort.
Santanko is only but the centralizer of the reality of these operations that happen on the ground.
I see this ongoing joke now about a particular South African airline that has harsh landing experiences.
And people often say these ones are starting to behave like Santako.

There was a time, though, when Santako was playing around with the idea of an airline.
sure so there's the perception of sentako and then there's the perception of the taxi industry so the industry is very good
so the industry is perceived as an industry so it's a very multifaceted perception that exists so those who are everyday and users understand the importance of the industry when the industry says we're protesting for a day people panic and and it's a lot of of confusion so there's an appreciation of its importance in everyday movement But the industry is misunderstood in that people, for instance, believe the industry is self-centered.
And Obri, you and I know, when you are short of one rand and you need to go to town for a job interview, best believe the driver is going to take you in.
And he's also going to leave you at the door of where you need to go.
That does not sound like a reality of people that are self-centered.
Sentako has got over 1,250 taxi associations that are represented across the country.
Sentako is the council, in the same way that you've got the nursing council, legal practitioners council, and many others.
So it is perceived as though Sentako the council is in fact the one that runs everyday operations, and that's completely not correct.
Everyday operations are operated, for starters, by sole proprietors.
A Rebecca who has two vehicles that they then put under Association A, and they operate from that association with its relevant documentation, inclusive of a constitution and things of that sort.
Santanko is only but the centralizer of the reality of these operations that happen on the ground.
I see this ongoing joke now about a particular South African airline that has harsh landing experiences.
And people often say these ones are starting to behave like Santako.

There was a time, though, when Santako was playing around with the idea of an airline.
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