Oct 27, 2026 · 23 min · 9 segments
Being indispensable is bad for business. If every decision runs through you, the company eventually runs out of your time. Meanwhile, the decisions that could get it growing again compete for…
Jim SchleckserGuest
Cindi BaldiHost
Okay, and so that's where you're looking for the constraints in the business model?

It can either lie in the business model, the talent you have around the business, or the processes and systems you use to run the business.

And we talk about the CEO wearing one of three hats when we're working in those spaces, the architect hat for business model, the coach hat for talent, and then the engineer hat for processes and systems.

So those are the three places where CEOs get the most leverage is find that point of constraint and open it up in the market.

The analogy we use is the thing about a garden hose and the kink comes into the garden hose.

So your job is to find the kink and open it up and actually work anywhere on the hose except for the point of the kink.

Somewhere in your business, there's a point of constraint, a kink in the hose.

And if you do that, you think about the historic model, they show you an MBA school of scalloped growth curves, where you kind of grow and you go flat and go up and you get flat.

I don't think they understand this, but that flat spot is the point of constraint coming into play.

There's a lot of CEOs getting the job and they go, I'm not actually 100% certain what I'm supposed to be doing.

Okay, and so that's where you're looking for the constraints in the business model?

It can either lie in the business model, the talent you have around the business, or the processes and systems you use to run the business.

And we talk about the CEO wearing one of three hats when we're working in those spaces, the architect hat for business model, the coach hat for talent, and then the engineer hat for processes and systems.

So those are the three places where CEOs get the most leverage is find that point of constraint and open it up in the market.

The analogy we use is the thing about a garden hose and the kink comes into the garden hose.

So your job is to find the kink and open it up and actually work anywhere on the hose except for the point of the kink.

Somewhere in your business, there's a point of constraint, a kink in the hose.

And if you do that, you think about the historic model, they show you an MBA school of scalloped growth curves, where you kind of grow and you go flat and go up and you get flat.

I don't think they understand this, but that flat spot is the point of constraint coming into play.

There's a lot of CEOs getting the job and they go, I'm not actually 100% certain what I'm supposed to be doing.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.