Vinod WadhwaniHost
What interests me is that the invisible trap of control does not necessarily begin with arrogance, insecurity, or a desire to dominate.

A leader has built a career by spotting problems, making difficult decisions, and knowing things others haven't yet learned.

But the very instincts that made him successful can make that transition difficult.

He may continue reviewing everything, correcting everything, and being available for every difficult decision.

So where exactly is the problem? Perhaps it only becomes visible when their leader is unavailable, when decisions slow down, when experienced colleagues hesitate, when people who are supposedly accountable for outcomes still ask for permission on matters well within their expertise.

The organization appears well managed, but has it become well led? Let's return to Captain Market.

What makes his story especially interesting is that he had tried giving people greater freedom earlier in his naval career.

His team made mistakes and he returned to a more traditional command approach.

What happens when people are so accustomed to following instructions that they stop exercising their own judgment? He began changing the way authority worked on USS Santa Fe.

Instead of routinely waiting for commands, officers were encouraged to making their decisions and reasoning visible.

This was not an invitation for everyone to act independently without regard for safety or procedure.

The deck officers under him were no longer simply expected to obey intelligently.

Captain Marquis later described this journey in his book, Turn the Ship Around.

According to his account, USS Santa Fe went on to achieve dramatically stronger operational and retention results.

What interests me is that the invisible trap of control does not necessarily begin with arrogance, insecurity, or a desire to dominate.

A leader has built a career by spotting problems, making difficult decisions, and knowing things others haven't yet learned.

But the very instincts that made him successful can make that transition difficult.

He may continue reviewing everything, correcting everything, and being available for every difficult decision.

So where exactly is the problem? Perhaps it only becomes visible when their leader is unavailable, when decisions slow down, when experienced colleagues hesitate, when people who are supposedly accountable for outcomes still ask for permission on matters well within their expertise.

The organization appears well managed, but has it become well led? Let's return to Captain Market.

What makes his story especially interesting is that he had tried giving people greater freedom earlier in his naval career.

His team made mistakes and he returned to a more traditional command approach.

What happens when people are so accustomed to following instructions that they stop exercising their own judgment? He began changing the way authority worked on USS Santa Fe.

Instead of routinely waiting for commands, officers were encouraged to making their decisions and reasoning visible.

This was not an invitation for everyone to act independently without regard for safety or procedure.

The deck officers under him were no longer simply expected to obey intelligently.

Captain Marquis later described this journey in his book, Turn the Ship Around.

According to his account, USS Santa Fe went on to achieve dramatically stronger operational and retention results.
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