Miller McCoyGuest
Tessa BurgHost
But even how you evolve from the moment you created the LLC, I think is really important and quite simple, but hard to do, which is you prioritized the next step and the next thing that you did at that intersection of value to the business and value to the customer.

because if you would have gotten caught up with that one customer and being too reactive responsive and what more did they need you wouldn't have been able to take it from one concert tour to being in service of money you may have gotten like a little too close and then just become 80% of your business is coming from only one client.

But you looked at why does he need that? Will other people need that? And so we're going to then create this fulfillment center, then also get into building the website.

Cause I, you know, there are still professionals today and business owners who, That's actually a harder decision to make than what I just simplified it down to.

And Tessa, I'll touch on that point as well in the sense where, you know, that very first year, that individual was definitely 80% of my business.

He was the business, but we understood, okay, we see the real value of what we're providing.

We're allowing this artist to just be able to go focus on what he does best while at the end of each month or week or release, whatever, we're sending him a big check, right? He's making a ton of money from this without having to do a whole lot.

And one area that we struggled in heavily at the start Well, when I first started, I didn't realize that this full service merchandising world that I'm now living in was an actual industry.

remember very vividly one night sitting on a couch looking at Steve, my business partner, saying, oh my gosh, we're in a blue ocean.

And so we did... have to over-provide and over-service that first customer for the time being, right? Because that at the start, that was our business.

And we very quickly realized, okay, we need to turn this into a well-rounded organization.

But even how you evolve from the moment you created the LLC, I think is really important and quite simple, but hard to do, which is you prioritized the next step and the next thing that you did at that intersection of value to the business and value to the customer.

because if you would have gotten caught up with that one customer and being too reactive responsive and what more did they need you wouldn't have been able to take it from one concert tour to being in service of money you may have gotten like a little too close and then just become 80% of your business is coming from only one client.

But you looked at why does he need that? Will other people need that? And so we're going to then create this fulfillment center, then also get into building the website.

Cause I, you know, there are still professionals today and business owners who, That's actually a harder decision to make than what I just simplified it down to.

And Tessa, I'll touch on that point as well in the sense where, you know, that very first year, that individual was definitely 80% of my business.

He was the business, but we understood, okay, we see the real value of what we're providing.

We're allowing this artist to just be able to go focus on what he does best while at the end of each month or week or release, whatever, we're sending him a big check, right? He's making a ton of money from this without having to do a whole lot.

And one area that we struggled in heavily at the start Well, when I first started, I didn't realize that this full service merchandising world that I'm now living in was an actual industry.

remember very vividly one night sitting on a couch looking at Steve, my business partner, saying, oh my gosh, we're in a blue ocean.

And so we did... have to over-provide and over-service that first customer for the time being, right? Because that at the start, that was our business.

And we very quickly realized, okay, we need to turn this into a well-rounded organization.
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