May 28, 2026 · 38 min · 12 segments
Dr. Amol Verma is a physician and scientist in General Internal Medicine at St. Michael’s Hospital and the Temerty Professor of AI Research and…
Amol VermaGuest
Patricia KosseimHost
There's a really important piece of information, you know, what feedback might a patient have for me, right? But something like Rate My Doctor, for example, it's not systematic at all, right? It would be a very selected set of opinions someone may choose to put on the internet.

And so we need a way of being able to systematically collect data about things like, how am I ordering treatments? Am I ordering the same kinds of treatments that my colleagues are for the same s- types of patients? Am I ordering more or less tests than my colleagues? How are my patients doing? Are they staying in hospital the same amount of time as my colleagues? Like, all of that systematic information that you really need to collect by measuring the entirety of care an individual, a clinical team, or a hospital, in my case, or a health system provides, right? You need to be able to capture information about all of the patients and try to provide some really good estimates so people can use that as a starting point for understanding where we can improve.

Everyone can improve in some direction, right? And so this is really about giving individual care providers and individual healthcare organizations data that they can use to improve.


There's a really important piece of information, you know, what feedback might a patient have for me, right? But something like Rate My Doctor, for example, it's not systematic at all, right? It would be a very selected set of opinions someone may choose to put on the internet.

And so we need a way of being able to systematically collect data about things like, how am I ordering treatments? Am I ordering the same kinds of treatments that my colleagues are for the same s- types of patients? Am I ordering more or less tests than my colleagues? How are my patients doing? Are they staying in hospital the same amount of time as my colleagues? Like, all of that systematic information that you really need to collect by measuring the entirety of care an individual, a clinical team, or a hospital, in my case, or a health system provides, right? You need to be able to capture information about all of the patients and try to provide some really good estimates so people can use that as a starting point for understanding where we can improve.

Everyone can improve in some direction, right? And so this is really about giving individual care providers and individual healthcare organizations data that they can use to improve.

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