Aug 16, 2026 · 53 min · 17 segments
How much should you actually be spending to get a new client - and how does your clinic compare? In this episode of the Grow Your Clinic podcast, Ben and J.O.B dive into clinic marketing benchmarks…
Jack O'BrienHost
And so what I find really interesting here, if we're talking about marketing for physiotherapy, you can mix it up across different professions, et cetera, but physio, the median cost, so that's kind of the middle, let's call it.
This is based off of all the clinics that we work with in running their marketing for them in a done-for-you service.
And we're sharing these so that you understand when you're making decisions around your marketing allocation.
I would have thought it would be a little bit lower in the sense, but it is what it is.
I guess contextually it matters to you as a clinic owner when you compare it to your lifetime value of a client on average, how much you can be generating from a client and how does that compare?

This is just for paid media buying, paid ads, Google ads being the predominant one here.

So of course, in a clinic across your mix, you'll get free word of mouth referrals and you'll get partnerships and professional referrals.

And we can see here that the typical fees, $129 and typical PVA of $6 which means a return on investment of 7.1X, or if that client is ultimately worth $774 to your practice for $109 acquisition cost.

And so what I find really interesting here, if we're talking about marketing for physiotherapy, you can mix it up across different professions, et cetera, but physio, the median cost, so that's kind of the middle, let's call it.
This is based off of all the clinics that we work with in running their marketing for them in a done-for-you service.
And we're sharing these so that you understand when you're making decisions around your marketing allocation.
I would have thought it would be a little bit lower in the sense, but it is what it is.
I guess contextually it matters to you as a clinic owner when you compare it to your lifetime value of a client on average, how much you can be generating from a client and how does that compare?

This is just for paid media buying, paid ads, Google ads being the predominant one here.

So of course, in a clinic across your mix, you'll get free word of mouth referrals and you'll get partnerships and professional referrals.

And we can see here that the typical fees, $129 and typical PVA of $6 which means a return on investment of 7.1X, or if that client is ultimately worth $774 to your practice for $109 acquisition cost.
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