“Using AI to Amplify Human Potential & Performance” with Vicki Walia, Chief People and Experience Officer at Prudential Financial

And with that, my guest this week is Vicky Walia.

Vicky's the Chief People and Experience Officer at Prudential Financial, where she leads the company's global talent strategy, shaping an innovative, inclusive, and high-performing workplace.

In her role, she brings together people, brand, and customer experience to shape how Prudential shows up both internally and externally.

Prior to becoming Chief People and Experience Officer, Vicky served as Prudential's Head of HR for the US businesses and global asset management, where she oversaw HR teams across Prudential's insurance and retirement businesses, and PGIM, Prudential's global asset management arm.

In her earlier role as Chief Talent and Capability Officer, she led efforts to integrate talent management and organizational capability to advance the company's goals.

Before joining Prudential, Vicky held senior leadership roles at Moody's Analytics and AllianceBernstein, where she led talent, culture, and digital strategy initiatives, bringing a unique perspective on how organizations evolve in changing markets and with changing technologies.

And in my conversation with Vicky, we explore why HR must think of themselves as the business, not just supporting the business, how AI is reshaping not just work, but the nature of work itself, and why building a high-performance culture starts with the individual.

I'd love to hear your thoughts on this episode, so feel free to drop me a line on LinkedIn and say hello.

And now, here's my conversation with Vicky.