Oct 5, 2026 · 44 min · 12 segments
Andy Bonillo, former U.S. Secret Service agent and cybersecurity executive, joins Matt O’Neill to discuss his career in cybercrime investigations, the evolution of cyber threats, and his transition…
Matt O'NeillHost
You talk about basically being able to translate, and we've talked to other guests that say basically that is a skill.

One of my guests, Joe McCormick, said it's the ability to translate Dolphin because you have the technical people that speak in a language that regular people can't understand.

But being able to sit and understand what they're saying and then translate that into Dolphin.

normal people language is a really valuable skill because quite often when you have all technical people in the room, it quickly becomes a contest of who's the smartest guy in the room.

One of the things that is interesting to me as you're talking is the chase, finding that individual that is around the world that we don't know who they are, but we know it's a dude, it's a dude somewhere and going after them.
It is, isn't it? When they start to say, well, it's time to go to protection full time.
You're like, man, is it? I think the agency's done a much better job of creating that track for agents to be able to
of those parts of the investigative mission and the protection mission, but at the same time, like really lean in on their skill set where they get the most value.
When I think about this, like I think about how do you get value out of people as a leader and the value components when you're translating between the languages, if you will, it's like, okay, that's really all you're trying to do.
You're trying to figure out how can I get somebody to understand some concept that they need to understand to get more value.
Oftentimes, I think there's two components that really get in the way of communication.
The other is an offshoot of that is if you and I are talking, Matt, and there's something I'm not conveying to you, I don't walk out of that meeting and go, man, he just doesn't get it.
I'm like, okay, well, what is it about your delivery? What is it that you're not communicating? What are you not looking at to help them get it? So I'm always thinking about how am I communicating and how am I trying to relay the information in a manner that you can consume? And so that's really where that started.
I want to know how teams are wired and I've got the right individuals in the right spots.

You talk about basically being able to translate, and we've talked to other guests that say basically that is a skill.

One of my guests, Joe McCormick, said it's the ability to translate Dolphin because you have the technical people that speak in a language that regular people can't understand.

But being able to sit and understand what they're saying and then translate that into Dolphin.

normal people language is a really valuable skill because quite often when you have all technical people in the room, it quickly becomes a contest of who's the smartest guy in the room.

One of the things that is interesting to me as you're talking is the chase, finding that individual that is around the world that we don't know who they are, but we know it's a dude, it's a dude somewhere and going after them.
It is, isn't it? When they start to say, well, it's time to go to protection full time.
You're like, man, is it? I think the agency's done a much better job of creating that track for agents to be able to
of those parts of the investigative mission and the protection mission, but at the same time, like really lean in on their skill set where they get the most value.
When I think about this, like I think about how do you get value out of people as a leader and the value components when you're translating between the languages, if you will, it's like, okay, that's really all you're trying to do.
You're trying to figure out how can I get somebody to understand some concept that they need to understand to get more value.
Oftentimes, I think there's two components that really get in the way of communication.
The other is an offshoot of that is if you and I are talking, Matt, and there's something I'm not conveying to you, I don't walk out of that meeting and go, man, he just doesn't get it.
I'm like, okay, well, what is it about your delivery? What is it that you're not communicating? What are you not looking at to help them get it? So I'm always thinking about how am I communicating and how am I trying to relay the information in a manner that you can consume? And so that's really where that started.
I want to know how teams are wired and I've got the right individuals in the right spots.
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