Dare To Speak: Difficult Conversations That Change Everything
Sep 11, 2026 · 42 min · 11 segments
Episode 40: Difficult Conversations, Cancer, Hope and Living for Today with Annie Bennett What happens when the conversations we would rather not have become the ones that matter most? In this…
Eve StanwayHost
I know I think one of the trainings that I had that was really useful was when I was a chair of governors and I was always up for getting any training because I'm...

And although schools are complicated because working out who the customer is is quite hard.

Is it the children? Is it the parents? Is it the local authority? There's been a discussion about that over the years.

It's very hard to identify who the customer is, but there is many, perhaps, customers.

But the importance of being able to let somebody know the need that somebody has to be able to say what they're experiencing.

I was, I was doing another, I think I was recording another podcast actually with a lawyer, Colette, Colette Bain.

And she, She said one of the changes, and this is not directly what we're talking about, but it has kind of come up, which is the change to the no fault divorce has meant that back in the day when people got divorced, they could say what was really annoying or what had happened.

So therefore they're feeling like they've not been heard about why they're getting the divorce.

And so she said, although it's a good idea that they've turned it into a no fault where you can, you know, if you're not happy, you can get a divorce.

It's also raised a little bit of a kind of, anguish problem that people can't express how hurt or upset they are about whatever it is that they perceive the other person's point of view is and it just goes to show how important that is oh
absolutely absolutely i mean in terms of of schools You know, you would have parents coming in who are about to divorce on the brink of divorce.
And, you know, I had times where I was talking to one parent in a parent's evening and the other would come in and go, oh, you're here, are you? And storm out, you know.
And it's those kind of things that sort of teach you, okay, well, you know, I've got to just be careful with these two parents.
But it's obvious, you know, it was obvious with certain parents that they'd had no chance to really talk about what the issues were.

I know I think one of the trainings that I had that was really useful was when I was a chair of governors and I was always up for getting any training because I'm...

And although schools are complicated because working out who the customer is is quite hard.

Is it the children? Is it the parents? Is it the local authority? There's been a discussion about that over the years.

It's very hard to identify who the customer is, but there is many, perhaps, customers.

But the importance of being able to let somebody know the need that somebody has to be able to say what they're experiencing.

I was, I was doing another, I think I was recording another podcast actually with a lawyer, Colette, Colette Bain.

And she, She said one of the changes, and this is not directly what we're talking about, but it has kind of come up, which is the change to the no fault divorce has meant that back in the day when people got divorced, they could say what was really annoying or what had happened.

So therefore they're feeling like they've not been heard about why they're getting the divorce.

And so she said, although it's a good idea that they've turned it into a no fault where you can, you know, if you're not happy, you can get a divorce.

It's also raised a little bit of a kind of, anguish problem that people can't express how hurt or upset they are about whatever it is that they perceive the other person's point of view is and it just goes to show how important that is oh
absolutely absolutely i mean in terms of of schools You know, you would have parents coming in who are about to divorce on the brink of divorce.
And, you know, I had times where I was talking to one parent in a parent's evening and the other would come in and go, oh, you're here, are you? And storm out, you know.
And it's those kind of things that sort of teach you, okay, well, you know, I've got to just be careful with these two parents.
But it's obvious, you know, it was obvious with certain parents that they'd had no chance to really talk about what the issues were.
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