Chick-fil-A Conference Breakthrough
How conferences at Chick-fil-A changed everything there
Jun 21, 2026 · 29 min · 12 segments
What if the biggest key to better leadership is not focusing on the lagging measures, but learning how to measure what truly matters? In this episode of Aspire to Lead, Joshua Stamper sits down with…
Dave SchmittouGuestJoshua StamperHostFor you, though, who is it that you're coaching? And what is it that you find is kind of that specific thing that they're looking to enhance? Like, is there something that keeps coming up as far as a problem point that you're assisting with?

And I hope that what I'm about to say doesn't disparage anybody because that's not the intent.

But I feel like, you know, pre-COVID, it was a different way to lead schools than there is post-COVID.

Pre-COVID, there was a lot more independent decision making at the local school level.

During the COVID era, when a lot of people shifted online and there was tons of money available, leadership and teaching really shifted into, let's get the things that feel good, maybe.

And even teaching turned into just point and click, where there wasn't even a whole lot of decision making that had to happen in the classroom.

where there wasn't a whole lot of independent analysis and assessment of student learning.

It was just put them on another device and let the algorithm decide where to go.

Leadership really turned into I will just do what somebody else tells me to do.

The money is now gone and leaders are being asked to lead like they did pre-COVID.

But a lot of them don't have the experience because they became leaders post-COVID.

So they're being asked to make strategic decisions and they don't have the expertise.

They don't have the insight as to how to truly analyze, number one, even what the problem is that they're trying to solve.

And secondly, how to go about it and how to make the most strategic decisions.

And so I get to work a lot with superintendents and principals and trying to help them, number one, identify the problem that they're trying to solve.
For you, though, who is it that you're coaching? And what is it that you find is kind of that specific thing that they're looking to enhance? Like, is there something that keeps coming up as far as a problem point that you're assisting with?

And I hope that what I'm about to say doesn't disparage anybody because that's not the intent.

But I feel like, you know, pre-COVID, it was a different way to lead schools than there is post-COVID.

Pre-COVID, there was a lot more independent decision making at the local school level.

During the COVID era, when a lot of people shifted online and there was tons of money available, leadership and teaching really shifted into, let's get the things that feel good, maybe.

And even teaching turned into just point and click, where there wasn't even a whole lot of decision making that had to happen in the classroom.

where there wasn't a whole lot of independent analysis and assessment of student learning.

It was just put them on another device and let the algorithm decide where to go.

Leadership really turned into I will just do what somebody else tells me to do.

The money is now gone and leaders are being asked to lead like they did pre-COVID.

But a lot of them don't have the experience because they became leaders post-COVID.

So they're being asked to make strategic decisions and they don't have the expertise.

They don't have the insight as to how to truly analyze, number one, even what the problem is that they're trying to solve.

And secondly, how to go about it and how to make the most strategic decisions.

And so I get to work a lot with superintendents and principals and trying to help them, number one, identify the problem that they're trying to solve.
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Chick-fil-A Conference Breakthrough
How conferences at Chick-fil-A changed everything there
Stop Micromanaging Results
A rule every micromanager must hear today
Post-COVID Leadership Crisis
Dave explains leadership's dramatic shift after lockdowns
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