Future Thinking S4 E3: Leading at Sea: How Shipowners Support Their Crews

We hear quite regularly in the industry about the well-being of seafarers, mental, social, physical well-being.

But how can you make the link now between a seafarer's well-being and the safe operation of a vessel? Nick, shall I come to you first?

Well, look, I think at its core is the culture on board.

You have a culture that people have the values that align with the organization and at the same time that those values support the work that they do.

It's really about doing the right thing when no one else is around.

So I think culture is at the heart of what you have and what you need.

And I think if you then build on that, it's around creating the right environment.

Seafarers are like any other part of your human capital.

They need to feel valued.

They need to feel understood, listened to and cared for.

For me, safety has always been completely linked to the well-being and the performance and the happiness over all of our seafarers.

Thanks, Nick.

Jeremy, from your perspective?

I think he's building on what Nick has just said.

I think we also recognize that life on board a ship can be different to other parts of the work environment.

There are some barriers, some stereotypical barriers in many cases that all of our seafarers are facing with hierarchy or hierarchy.

nationality or gender seniority we'll talk about all of these today but i think in order to recognize that this concept of psychological safety trust effectively i think is there's something that i'd add on to the list that nick has just mentioned and i think if you have that trusting environment that gives people the ability to say stop before something going wrong, notwithstanding these difficulties and these barriers, then you have a safe vessel.

But I agree at heart, happy crew is about being motivated and focused, and that leads to much safer

operations.

We hear quite regularly in the industry about the well-being of seafarers, mental, social, physical well-being.

But how can you make the link now between a seafarer's well-being and the safe operation of a vessel? Nick, shall I come to you first?

Well, look, I think at its core is the culture on board.

You have a culture that people have the values that align with the organization and at the same time that those values support the work that they do.

It's really about doing the right thing when no one else is around.

So I think culture is at the heart of what you have and what you need.

And I think if you then build on that, it's around creating the right environment.

Seafarers are like any other part of your human capital.

They need to feel valued.

They need to feel understood, listened to and cared for.

For me, safety has always been completely linked to the well-being and the performance and the happiness over all of our seafarers.

Thanks, Nick.

Jeremy, from your perspective?

I think he's building on what Nick has just said.

I think we also recognize that life on board a ship can be different to other parts of the work environment.

There are some barriers, some stereotypical barriers in many cases that all of our seafarers are facing with hierarchy or hierarchy.

nationality or gender seniority we'll talk about all of these today but i think in order to recognize that this concept of psychological safety trust effectively i think is there's something that i'd add on to the list that nick has just mentioned and i think if you have that trusting environment that gives people the ability to say stop before something going wrong, notwithstanding these difficulties and these barriers, then you have a safe vessel.

But I agree at heart, happy crew is about being motivated and focused, and that leads to much safer

operations.