Sep 17, 2026 · 33 min · 9 segments
AI is typically an IT investment, but HR is often tasked with proving whether it actually delivers value. Former CHRO Paul Carney, now the founder of…
Paul CarneyGuest
Nichol BradfordHost
And that's why I'm excited now to focus on helping organizations figure out this AI initiative.
And the biggest reason there is because previous technologies were just that, a spreadsheet, a Word document, those types of things.
So while there is a tech component to it, it's much more about the people and the human relations part.
I think the challenge, what I've seen over the past couple years is working with organizations on this, is they don't have, human resources folks don't have the language to explain the return on investment that AI gives you.
And we're gonna talk about that a little bit more here, but I flipped it last October into a return on intelligence type concept.
And that's the piece that when you develop a language that you can speak with the C-suite, the board, even other leaders about what you're getting when you implement AI, that return.
We'll just call it a return because we'll explain the difference in the investment and the intelligence part.
And that's why I'm excited now to focus on helping organizations figure out this AI initiative.
And the biggest reason there is because previous technologies were just that, a spreadsheet, a Word document, those types of things.
So while there is a tech component to it, it's much more about the people and the human relations part.
I think the challenge, what I've seen over the past couple years is working with organizations on this, is they don't have, human resources folks don't have the language to explain the return on investment that AI gives you.
And we're gonna talk about that a little bit more here, but I flipped it last October into a return on intelligence type concept.
And that's the piece that when you develop a language that you can speak with the C-suite, the board, even other leaders about what you're getting when you implement AI, that return.
We'll just call it a return because we'll explain the difference in the investment and the intelligence part.
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